The city of Bengaluru leads India in revenue generated from software exports — earning the metropolis the moniker “The Silicon Valley of India.” In line with this nickname, its software companies comprise a large segment of the Karnataka software market, which exports $53 billion worth of digital IT products annually. These SaaS companies are defining the Bengaluru software sector.
SaaS Companies in Bengaluru
- Toast
- Q2
- Freshworks
- Enfusion
- Opendoor
- Applied Systems
- Chargebee
Top SaaS Companies in Bengaluru
Skit.ai provides a conversational platform that leverages artificial intelligence to provide customer support. Working with notable institutions, the platform works across voice, mail and SMS support services and is language agnostic. Skit.ai can also be used for first and third-party debt collections.
Exotel’s software uses AI to analyze customer support calls and discover hidden insights. By analyzing agent calls, the software helps clients scale and improve their call center operations with data-backed strategies. Recently, Exotel also began offering a proprietary AI voice bot to field customer queries and conduct sales calls.
ServiceNow provides a cloud-based platform that automates workflows and manages business processes across IT, customer service and HR. Its AI-driven solutions help companies streamline operations, improve agility and mitigate cybersecurity risks. Headquartered in California, ServiceNow also has offices worldwide, including in Bengaluru.
Opendoor makes SaaS products for the real estate sector. It focuses its features on options that can speed up offers and closings, which it accomplishes by digitizing and automating elements of the acquisition process that are traditionally time consuming, like inspections and walkthroughs. Opendoor says that sellers can receive preliminary offers nearly instantly on its platform.
Fintech software firm Enfusion specializes in investment management software, which tracks the performance of assets for investment professionals like traders and portfolio managers. By serving these providers intricate features for risk assessment and monitoring, the software allows traders to automate regular processes and focus on relevant insights.
Khatabook is a small business management platform for desktop and mobile devices. Through the software, business owners can collect payments and analyze real-time financial and inventory data. According to Khatabook, its SaaS product has over two million users worldwide.
Toast provides restaurant and financial software through its all-in-one platform, which also combines point-of-sale hardware systems. Its products provide solutions for payment processing, online ordering, and back-of-restaurant management. Toast is headquartered in The United States but has a tech office in Bengaluru.
Freshworks makes SaaS products for IT, business processes and customer relationship management. Its signature offerings are the Freshdesk, Freshservice and Freshmarketer tools, which fully manage admin, customer service and brand marketing. The products are embedded with automations and opportunities to generate usable data through analytics reports and dashboards.
Insurtech company Applied Systems makes digital tools for insurance agencies. Its SaaS platform manages insurance applications and automates processes like marketing outreach. The platform features a data analytics tool that examines client data to create business intelligence insights. The company’s approach has four prongs, with a focus on value, productivity, intelligence and simplicity.
Q2 is a financial technology company that makes SaaS products for the banking and lending industries. The company offers a comprehensive digital banking platform that serves commercial, small business and consumer banking users, as well as SaaS products for risk and fraud management, as well as relationship pricing.
Chargebee is a fintech SaaS platform that enables companies to create recurring subscriptions. Its product is a subscription management tool that supports various payment models and captures analytics. According to Chargebee, its platform can help companies retain customers.
