Design, develop, and implement Salesforce applications focusing on Sales Cloud. Handle Salesforce solutions including CPQ and Billing integrations, ensuring adherence to best practices.

The Incident Communication Lead will manage communications during incidents, ensuring timely updates to customers and internal teams while improving communication processes.

Lead a team of Platform Support Engineers, ensuring operational excellence in real-time chat and case support, while managing quality, customer experience, and cross-functional collaboration.

This role involves driving the adoption of Log Management solutions through technical presales activities, product demonstrations, and developing sales strategies. It requires building relationships with customers, addressing their technical inquiries, and providing ongoing support to maximize their investment in the platform.