Forcepoint
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Forcepoint is seeking an Infrastructure Site Reliability Engineer to focus on elevating architecture, application performance, and availability in a cloud-native platform. Responsibilities include managing performance efforts, CI/CD methodology, automation, data analysis, and collaboration with teams to improve product performance.
A Technical Support Engineer I - Email responsible for providing world-class support experience to customers by troubleshooting and resolving issues related to Forcepoint and associated third-party products. Responsibilities include responding to customer cases, proactively identifying and resolving problems, gathering logs, recommending solutions, and documenting interactions.
A Cybersecurity Technical Support Engineer II providing world-class support experience to enterprise customers. Responsibilities include troubleshooting and resolving issues related to Forcepoint and associated products, ensuring customers achieve maximum value from Forcepoint, and participating in product supportability programs.
Lead the adoption and implementation of Agile methodologies across multiple teams, focusing on the SAFe framework. Facilitate PI planning sessions, Agile ceremonies, and other key activities. Provide coaching and training to teams on Agile principles and practices. Collaborate with senior management, track metrics, and contribute to process improvements.
The Network Site Reliability Engineer at Forcepoint will be responsible for supporting global Data Center operations, hybrid cloud solutions, and integrating new systems and services. The role involves monitoring and troubleshooting systems at an enterprise scale with a focus on availability, reliability, security, and performance of Forcepoint services.