Hevo Data
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Seeking a Technical Writer with 4-10 years of experience to join a dynamic product team at Hevo. Responsible for creating clear and concise technical documentation, updating legacy content, and incorporating user feedback.
Looking for a Technical Account Manager to serve as a main contact point for high-profile customers, understand their business goals, and ensure maximum value from Hevo's products.
As a Sr. CX Engineer at Hevo, you will own resolving customer issues, enhancing customer experience, ensuring effective system functioning, and contributing to team growth. You will work on improving technical knowledge and becoming an expert in the SaaS/JDBC area.
Create and execute detailed plans for off-page optimizations, scale organic traffic growth, produce engaging videos, build marketing pipeline, and ensure timelines are met. Requires 3-6 years of SEO experience and ability to work in Bangalore office.
Seeking a Sr. Product Manager to lead a cross functional technical team in building Hevo Data Pipeline products. Requires experience in Program Management, Agile, Product Management, Functional knowledge of ETL/ELT, and Data Engineering. Responsibilities include collaborating on product vision, managing product backlog, leading cross-functional teams, and working closely with engineers and product managers to modernize the data pipeline platform.
Lead a team of passionate software engineers to build highly scalable and fault-tolerant platform services supporting thousands of customers' data pipelines. Drive on-time product delivery, adoption of engineering best practices, and product strategy. Scale and grow the organization, attract top talent, and drive process improvements for operational efficiency. Be hands-on in technical architecture and code contributions to ensure success of critical product lines.
Hevo is seeking a passionate Senior Sales Development Representative to identify prospects, conduct activities for new business opportunities, engage leads through various channels, collaborate with internal teams, and track key account metrics. This role requires 2-4 years of experience in prospecting in B2B SAAS setups and excellent interpersonal skills.
As the Lead Customer Experience Engineer at Hevo, you will be responsible for ensuring top-class customer experience, building a culture of quality, and enabling effective functioning of systems and processes within the team. Collaborate with product and engineering teams to resolve customer issues efficiently and maintain customer satisfaction. Lead the team in resolving tickets within SLAs and minimizing escalations. Drive improvements in processes to enhance customer experience and team efficiency.
Ensure top-class customer experience by resolving tickets within defined SLAs, minimizing escalations, and collaborating with Product and Engineering teams. Build a culture of quality by demonstrating strong product understanding and customer empathy. Set up systems and processes to address enterprise customers and optimize team performance.
Seeking an experienced Account Executive with 3-5 years of sales experience in SaaS/IT Software/IT Products to manage global sales in APAC/EMEA regions. Responsibilities include identifying potential business needs, conducting deep dive discovery sessions, and closing deals.
Analytical powerhouse responsible for identifying and solving organizational problems through data analysis and reporting. Collaborate with stakeholders to drive analytics projects and present insights to business leaders. Must have 1-3 years of experience in a quantitative role, proficiency in SQL, dashboarding tools, and strong communication skills.
Work as an SDE II at Hevo, contributing to maintainable and efficient components/systems, resolving performance issues, improving code quality and structure, and maintaining documentation. Requires strong object-oriented design skills, experience with multithreaded applications, knowledge of system performance trade-offs, and proficiency in Java/Python.
As a Key Account Manager at Hevo, you will be responsible for identifying accounts with potential business needs for ETL or Data Pipeline solutions, conducting research on accounts, prospecting key decision makers, building use cases, and closing deals. You will collaborate with various teams to navigate customers through the sales lifecycle. Ideal candidates have 2-5 years of sales experience in SaaS/IT Software, experience managing global sales, and a track record of achieving sales quotas.