Katalon
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Lead Customer Success Manager responsible for onboarding and building trusted relationships with strategic customers at Katalon, a quality management platform. Translate customer product data into actionable advice, showcase ROI, assist in workshops, host webinars, and support VP of Customer Success in team building. Requires BE/BTech in Computer Science, software development background, exceptional communication skills, project management experience, and 5 years of customer success experience in DevOps/QA space.
As a Senior Deployment Engineer at Katalon, you will work on deploying and maintaining the On-Premise solution, collaborating with different teams to ensure efficient product delivery, and resolving technical issues related to deployments and infrastructure.
Work closely with Product team to build complex demo scenarios, deliver technical presentations, collaborate with sales team, develop proof of concept applications, maintain feedback loop with Product, Engineering, and Sales teams.