Search the 12 jobs at ServiceNow

Represent customer needs, conduct research, validate designs, analyze data, and communicate findings to influence product strategy and roadmaps.

Lead large, complex initiatives and deliver world-class experiences that influence product strategy. Collaborate with multidisciplinary teams to deliver user-centric product experiences. Develop frameworks and principles to standardize and guide design work.

Develop innovative design solutions and world-class product experiences that transform how people work. Drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles. Collaborate with cross-functional teams to champion design approach and provide input in a supportive working environment.

Represent customer needs throughout product and design lifecycle, conduct research, validate design direction, analyze data, mentor team members, and champion UX discipline. BA/BS degree in related field and extensive research experience required.

Responsible for configuring the ServiceNow Platform in Customer Workflows to achieve customer outcomes, participate in workshops, design solutions, provide oversight, advise customers, and maintain skills/certifications on relevant industry offerings.

ServiceNow is seeking a Partner Technology Strategist to support our Global Alliance Partners. In this role, you will provide technology strategy, solution development, and communication of the latest ServiceNow solutions to partner community to enable them to increase consumption. Responsibilities include leading architecture and design engagements, evangelizing Global Solution Framework message, and staying current on product developments.

The Senior Platform Architect at ServiceNow is responsible for establishing a technical foundation in the ServiceNow Platform and designing solutions that improve outcomes for customers. This role involves providing technical advisory, guiding customer engagements, and ensuring long-term success through architectural design and governance practices.

As a Senior Applied Research Scientist at ServiceNow, you will work on AI projects involving language processing technologies, develop innovative solutions, collaborate with various teams, and contribute to the evolution of AI-based solutions and products.

Maintain automation test frameworks, collect quality metrics, design testing strategies, create test plans, troubleshoot applications, and support engineering organizations. Experience in quality assurance, Java programming with Selenium, JUnit, and TestNG.

Manage product development activities and lead AI/ML solutions development for enterprise services. Collaborate with teams to create high-quality solutions and enhance engineering teams. Requires 8+ years of experience, Bachelor's degree or higher, and expertise in Generative AI, Prompt Engineering, and various technologies.

The HRBP Director at ServiceNow plays a key role in influencing business decisions, developing People strategy, providing strategic HR leadership, and supporting senior business leaders in maximizing people engagement and impact. Responsibilities include workforce planning, succession planning, organizational design, change management, and team development. The ideal candidate has experience in client support, management coaching, and exceptional interpersonal and communication skills.

This role involves shaping the strategy of the Transformation Office in India, developing Now-on-Now India, and partnering to optimize customer engagement strategy for ServiceNow.