Search the 22 jobs at Toast

Design, build, and maintain People Data Snowflake instance infrastructure for efficient data processing and analysis. Collaborate with cross-functional teams to understand data needs and implement data governance policies. Mentor and manage team members.

Seeking a seasoned model risk professional to lead the model risk management program at Toast, ensuring advanced predictive, statistical, credit/lending, financial, and other machine learning models are appropriately used and comply with internal policies. Responsibilities include designing, implementing, and managing the model risk program, overseeing model validation reviews, and collaborating with cross-functional teams. Requirements include an advanced degree in quantitative fields, 8 years of experience in model risk management or data science, proficiency in machine learning and statistical modeling techniques, strong Python and SQL skills, familiarity with software engineering practices, and excellent knowledge of model risk management frameworks.

The Fraud Analyst is responsible for reviewing customer accounts with identified suspicious or unusual activity, conducting thorough investigations to detect fraudulent activities, providing insights on fraud trends, and suggesting improvements to existing fraud SOPs and methodologies.

Toast is looking for a Senior Backend Engineer to join their enterprise team. Responsibilities include designing, building, and maintaining scalable features, leading complex projects, ensuring product quality, mentoring engineers, and collaborating with cross-functional teams.

Coordinate with Fraud and Merchant Risk Teams to understand their reporting needs, build monitoring and alerting systems, analyze transaction data for fraud mitigation, collaborate with data teams at Toast, and drive company growth.

As a Customer Care Tech Specialist for ToastNow, you'll utilize your product knowledge and technical expertise to provide exceptional service through chat, troubleshoot software and hardware issues, and collaborate with colleagues to ensure customer satisfaction. This role requires strong English language proficiency, written communication skills, and the ability to operate in an ambiguous environment. A minimum of 2-3 years of experience in a tech support role is required.

As a Staff Software Engineer at Toast, you will design, build, and maintain resilient features across the Toast platform. You will lead complex projects, ensure quality through automated testing, and mentor other engineers while improving functionality and reliability for customers and partners.

Associate Customer Care Advisors at Toast are responsible for responding to and resolving escalated account issues, assisting customers with contracts and billing inquiries, and ensuring customer satisfaction with Toast POS. They collaborate with various teams to enhance the customer experience and are dedicated to ongoing improvement.

As an Engineering Manager at Toast, you will lead the Chargeback Experiences and Payment Onboarding team, architecting complex systems, driving technical architecture and delivery, and mentoring team members while collaborating with product and UX teams to enhance the fintech platform for restaurants.

Join Toast as a Software Engineer-I in the quality enablement platform team. Enhance and maintain test frameworks and infrastructure, collaborate with peers, troubleshoot issues, and build automated testing solutions using Java, Kotlin, and testing frameworks like Selenium and Appium.

Join the Product Lifecycle Management product team at Toast to accelerate innovation through integrating PLM disciplines and technologies. Collaborate with stakeholders to develop product lifecycle applications and provide technical support for PLM products.

As a Senior Engineering Manager focused on Hardware & Supply Chain at Toast, accountable for delivering solutions supporting business goals, releasing features that drive value, and guiding a team of Engineers in building scalable technology. Responsible for technical decisions, engaging with business stakeholders, testing solutions for quality, and resolving issues. Key ownership areas include Master Data Management, Supply Chain activities, and Order Management flow. Critical leader for the team with opportunities for growth.

As a Senior Software Engineer on the International APAC team, you will build and evolve Toast's product suite for global market needs. Responsibilities include developing web applications, collaborating with UX and PM teams, leading projects, mentoring team members, and ensuring successful delivery with a focus on user satisfaction.

As a Staff DevOps Engineer with Infrastructure Engineering at Toast, you will be responsible for building and maintaining tooling, and supporting Toast's core infrastructure within AWS and adjacent technologies. You will work with engineering and product staff in the US and Ireland to enable the growth of Toast's application offerings and support existing workloads.

Design, implement, and expand Zuora subscription billing and payment solutions. Collaborate with stakeholders to meet business needs and deliver scalable technical solutions. Customize Zuora using APIs and design payment solutions. Provide guidance on billing processes and lead business discussions with customers.

Care Enablement Program Manager at Toast working on a transformation of Customer Support approach to improve customer experience. Responsible for developing frameworks, designing strategies, setting goals, analyzing data, providing enablement, and conducting business reviews.

The Staff Platform Engineer - SRE will maintain the reliability of customer-facing services, implement observability technology, lead incident resolution and retrospective analysis, mentor peers, and design systems for service resilience testing.

As a Senior Quantitative Credit Risk Strategist, you'll define credit risk strategy, identify risk drivers, improve existing credit models, collaborate with teams on new product launches, and utilize advanced analytics to inform business decisions.

Seeking an Engineering Manager to lead the development of a brand-new product within Toast’s Commerce POS group. Responsibilities include driving delivery of business outcomes, collaborating with PM and UX, overseeing end-to-end delivery of software, guiding team's quality and testing strategy, mentoring engineers, and recruiting team members.

Operate as a second line of defense on all operational aspects of the business, perform risk assessment and control design, maintain effective communication with teams, prepare operational risk summaries, and implement industry best practices in process design.