Global Project Management Officer (PMO)
Plat4mation Bengaluru, Karnataka, India (Hybrid)
Do you have experience working as program manager for large software implementation projects? Are you driven to continuously improve the organization and do you want to elevate past project management while improving efficiency and effectiveness of projects? Are you hands-on, persistent and service oriented? Then this role of Global PMO at our office in Bangalore, India could be the perfect role for you!
What will you do?
The Global Project Management Officer is responsible for overseeing the development, implementation, and management of a centralized project management office across our organization's global footprint. This role will involve establishing and standardizing project management processes and procedures, developing and managing project management resources, overseeing governance and oversight of projects, and capturing and disseminating project management knowledge and best practices. This will be a global role, you will work from the office in Bangalore, India.
- Develop and implement standardized project management processes and procedures that can be used across all department, this includes contract, resource and performance management.
- Manage the centralized project management office, including overseeing personnel, funding, and technology resources.
- Provide oversight and guidance to project teams to ensure adherence to established processes and procedures.
- Perform analyses on financial data and operational metrics to create recommendations leading to improvement of profitability.
- Prepare reports from multiple data sources to support the leadership teams and global board. At the same time, performing root cause analyses of variance in utilization or revenue forecast versus actuals.
- Establish key performance indicators (KPIs) and metrics to measure the success of projects
- Track project performance, identify areas for improvement, and implement corrective actions as needed.
- Develop and maintain relationships with external stakeholders, including vendors and suppliers and engage with stakeholders across the organization to ensure alignment and buy-in for project management practices and initiatives.
- Provide training and support to project managers and teams on project management processes and procedures and participate in continuous improvement initiatives.
- Oversee portfolio risk and change management.
- Working with different internal stakeholders from local leadership to Global CxO and communication requirements. This includes working together with the Business Leader to achieve company targets.
We ask
- Bachelor’s or Master’s degree in business, project management or related field
- 7+ years of experience in project management, including experience in software implementations
- Certification in Project Management is required (PMP, PMI), certification in Lean Six Sigma is a plus
- Demonstrable experience with and understanding a Professional Services or Consulting organization and their Business Models.
- Demonstrable experience with Organizational Change Management. Furthermore, you are able to translate long term strategy plans into operational yearly plans
- Demonstrable leadership experience or management experience. This includes experience in building up and managing a team, performing tasks such as performance reviews etc.
- Fluent in the English language
- Demonstrable experience with running large scale software implementation projects with multiple teams
- Strong analytical skills, persistence and a vision for how software implementations work
- Passionate about data, you strive to have the figures connect
- Excellent communication (both written and verbal) and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to work under pressure and meet tight deadlines
- Assertive conflict-resolution and problem-solving skills
What’s in it for you
- Competitive salary
- Provident fund
- Holiday allowance (24 days for a full-time contract+10 National Holidays)
- PF scheme
- Employee/Family Group Insurance
- Modern laptop
- Internet, transportation, and phone allowance
- A modern, flexible, and multicultural workplace at an innovative and global company
- Ambitious and kind colleagues from all over the world and a great team spirit
- Global and intercultural character (we have over 30 nationalities!)
- Environment where you can implement your own ideas and strategies
- Being part of a fast-growing scale-up, meaning there is lots of room for creativity and innovation
Our culture
Working at 4Mation Technologies India and Plat4mation evolves around working from your internal drive to make a difference for people in combination with having fun. We always go the extra mile to deliver on what we promise! Joy is what connects us and what drives us to get the best out of ourselves. That’s why we host several Fun4U activities each year, like a global hackathon, drinks and inspiring lunch sessions (check out our Instagram page!).
Your development is our number one priority. This means you get room to grow. We strongly believe that personal development and ambitions are key to our company’s success. Because when you keep learning, you continuously improve yourself. That’s why we coach you on the job, but also help you to explore and develop your interpersonal skills.
About 4Mation Technologies India
You will become part of the Plat4mation family, a global pure-play ServiceNow partner that makes work flow. Our goal is to boost workforce productivity and happiness by implementing solutions that provide great experiences and ensure work flows intelligently across and between organizations. Furthermore, we future-proof our solutions by enabling our customers to continually measure and improve performance.
Besides offering world-class ServiceNow Implementation and Managed Services, we provide thought leadership to strategically guide our customers to take full advantage of all ServiceNow capabilities. Our award-winning ServiceNow Application Development Services ensure we can transform any business need into a powerful digital business application.
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What We Do
Plat4mation is a global pure-play ServiceNow Elite partner that makes work flow. Our solutions and strategic guidance drive digital transformation and boost employee happiness. Hereby empowering people to get work done quickly and efficiently so they can focus on what truly matters in their work.
By utilizing the golden square – People, Process, Platform and Performance, we provide tailored ServiceNow solutions and insights to ensure work flows intelligently across and between organizations. Enabling customers to continually measure and improve performance. After all, technology is only as good as the processes implemented around it, which in turn are only as good as the insights gained from it and the people responsible for them.
Part of our success comes down to our unique company culture. We ensure our employees are happy and fully energized, so they can go the extra mile to deliver the extra smile. We provide them the right challenges and stimulate professional and personal growth. There is always room for good ideas and the doors to our leadership team are wide open. But more importantly, we make sure there is room for fun. We regularly organize Fun4U events to socialize and recharge our batteries. With an Employee Net Promotor Score of >9, we can truly say we are a great place to work.
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