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Aptos Labs

Accelerator Partner Success Manager

Posted 21 Days Ago
Remote
Hybrid
9 Locations
Mid level
Remote
Hybrid
9 Locations
Mid level
As a Partner Success Manager, you will support accelerator projects by providing personalized guidance, helping them navigate technical, marketing, and strategic challenges, and ensuring they leverage program resources effectively. You'll track milestones, identify risks, and analyze metrics for partner success, working closely with internal teams to facilitate project growth.
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Aptos is a people-first blockchain on a mission to help billions of people achieve universal and fair access to decentralized assets in a safe and scalable way.

Founded by some of the original creators and maintainers that researched, designed, and built the Diem blockchain to serve this purpose, we have dedicated several years toward this mission. We believe the open-source Diem technology we have developed is an important foundation of a safe and scalable web3 world where everyone has more equitable opportunities to grow and access financial assets with lower fees and fewer intermediaries.  

Aptos (Ohlone for "The People") encompasses our mission and ethos for why we build.

About The Role

As part of Aptos’ ‘10x Ecosystem’ vision for 2025, the Aptos Foundation is launching a hands-on accelerator designed to propel high-potential projects from ‘1 to 10.’ This program will support some of the most influential projects in our ecosystem, helping them launch successfully and scale efficiently.

As a Partner Success Manager (PSM), you will be the primary advocate, advisor, and connector for accelerator projects. You will ensure that each project fully leverages the program’s resources, identifies their key needs, and helps them navigate technical, marketing, and strategic challenges. You will act as the go-to resource for accelerator founders, ensuring they receive the right support at the right time to accelerate their growth and launch successfully.

This role is ideal for someone who thrives in fast-paced, founder-facing environments and has a deep understanding of Web3, blockchain startups, and the unique challenges they face.

This role reports to the Aptos Foundation.

What you'll be doing:

  • Act as the primary relationship manager for accelerator projects, ensuring they receive high-touch, personalized support.
  • Act as the program expert, helping projects navigate the accelerator’s offerings and maximize value from the experience aligned with their needs and goals.
  • Track project milestones and timelines, identify challenges, risks, and roadblocks, and work cross-functionally to escalate and resolve issues quickly with internal teams.
  • Identify and recommend connections between teams and ecosystem projects, partners, service providers, and experts.
  • Work closely with Aptos engineering, product, marketing, and BD teams to align accelerator projects with the broader Aptos roadmap.
  • Monitor and analyze partner success metrics, tracking each project’s progress within the accelerator.
  • Develop data-driven insights and feedback loops to optimize program offerings and improve partner engagement.
  • Contribute to program reporting, ensuring internal stakeholders have visibility into project progress and success metrics.

What we’re looking for:

  • 4+ years in partnership management, client success, venture capital, accelerator management, or account management, ideally within Web3, blockchain, or high-growth tech startups.
  • Experience in a crypto accelerator, venture capital, or startup environment.
  • Experience with early stage crypto startups, including tokenomics and token generation events
  • Familiarity with smart contract platforms, DeFi, NFTs, and other blockchain applications.
  • Strong understanding of the blockchain ecosystem, Web3 technologies, and the crypto market.
  • Proven ability to manage complex relationships and provide exceptional service to high-value partners.
  • Excellent communication, negotiation, and interpersonal skills.
  • Ability to work independently and proactively in a fast-paced, dynamic environment.
  • Strong problem-solving skills and attention to detail.

Our Benefits

  • 100% insurance premium coverage for medical, dental, and vision for you and your dependents (US Employees)
  • Equipment of your choice
  • Flexible vacation time, 11 holidays, and floating company days off 
  • Competitive Salary
  • Equity (RSUs) (US employees)
  • Protocol Token Grants
  • 401k matching (US Employees)
  • Fun and inclusive in-person and digital events

Aptos is committed to diversity in the workplace, and we’re proud to be an Equal Opportunity Employer. We do not hire on the basis of race, color, religion, creed, gender, national origin, citizenship, age, disability, veteran status, marital status, pregnancy, parental status, sex, gender expression or identity, sexual orientation, or any other basis protected by local, state or federal law. All employment is decided based on qualifications, merit, and business need.

We are committed to providing a safe and secure hiring process for all applicants. Unfortunately, there are individuals who may attempt to impersonate Aptos or our employees for fraudulent purposes.
To protect yourself, please be aware of the following:
  • We will never ask you for payment of any kind during the application or onboarding process, including fees for background checks, training, or equipment.
  • We will always communicate with you using our official company email domain.
  • We will never request your personal financial information, such as your social security number or bank account details, during the initial application stages or via email or a video/voice call when onboarding.

If you encounter any suspicious activity or requests that seem out of the ordinary, please do not hesitate to report it to us at [email protected].

Top Skills

Blockchain
Web3

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