Account Executive (Spanish Speaking)

Company Description

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.

There’s another option. Freshworks. With a fresh vision for how the world works.

At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.

Fresh vision. Real impact. Come build it with us.

Job Description

We are looking to hire experienced or fresh talent who have strong Spanish speaking skills. We are happy to train them on the Sales process and provide a successful career.
 
Responsibilities: 

• You’ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software.
• Drive new logo acquisitions to meet or exceed revenue targets.
• Demonstrating / selling value to key stakeholders within the accounts.
• Build a plan to maximize revenue and customer satisfaction within your accounts.
• Create & articulate compelling value conversations with C-Level stakeholders also work in alignment with inside stakeholders namely AE's, Customer Success, Implementations,  Billing, Support, deals teams etc.
• Close large, complex deals involving multiple executive level stakeholders.
• Collaborate with and lead a larger cross functional team to the closure of large complex deals.
• Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling.
• Exceeding activity, pipeline and revenue goals on a quarterly basis.
• Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline.
• Analyse sales/metrics data from your accounts to help evolve your strategy.
• Assist customers in identifying industry relevant use cases and educate customers to make a  strong business impact.
• Develop long-term strategic relationships with key accounts.
• Ensuring satisfaction within your accounts.

Qualifications

• Minimum graduate degree is mandatory.
• Clear, concise, and effective written and oral communication skills.
• Prior experience in any customer facing role is preferred; experience in sales roles is good to have.
• Empathy towards customers and understanding their needs/requirements.
• Interest, curiosity, and openness to learning new products & bring up new ideas.
• Good interpersonal skills and ability to collaborate with internal stakeholders(teams) as well as end customers.
• Learning mindset and the right attitude that will help you thrive and adapt in a fast-paced, performance-driven environment.
• Flexibility in working in different shifts/regions (especially North America). This is absolutely mandatory because you will be expected to work in a specific shift for a minimum of two years.
  
  PS: Please share your Spanish proficiency certificate along with your Resume while applying.

Additional Information

At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.