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Position Summary
The Strategic Account Executive (SAE) is responsible for the overall account strategy, renewal outcomes, and executive relationships for a defined portfolio of large, complex employer pharmacy benefit manager clients.
This role is a senior individual contributor position. The SAE leads renewal strategy, guides financial decisions, and serves as a trusted partner to client and consultant stakeholders. The role focuses on judgment, clarity, and data‑informed decision‑making, not day to day service execution.
Key Responsibilities
Account Strategy & Executive Relationships
- Own the multi‑year account strategy for assigned clients.
- Serve as the primary executive‑level contact for client leadership.
- Help clients understand options, tradeoffs, and implications of complex pharmacy benefit decisions.
Renewals, Retention & Growth
- Lead renewal strategy and negotiations, in partnership with underwriting, legal and finance.
- Develop and present clear recommendations on pricing, guarantees, and solution design.
- Identify growth opportunities through disciplined financial and strategic evaluation aligned to client goals.
- Leverage analytics platforms and AI‑enabled tools to monitor performance and identify risks or opportunities
Financial Leadership
- Maintain working knowledge of account economics, including drug trend, pricing, rebates, and guarantees.
- Interpret financial analyses and explain results clearly to client and internal leaders.
- Balance client value with long‑term business sustainability.
Consultant & Market Engagement
- Manage relationships with consultants influencing assigned accounts.
- Represent the organization clearly and professionally in competitive situations.
- Bring relevant market and regulatory considerations into client discussions.
Internal Coordination
- Provide clear direction to internal partners, including Account Executives and functional teams.
- Escalate risks, resourcing needs, or execution issues through established leadership channels.
- Diagnose client pain points and partner across the matrix to drive to solution.
Location & Travel
- U.S.‑based role with remote or CVS Health corporate location flexibility
- Up to 40% travel, including overnight and short‑notice travel as business needs require
Measures of Success
Success in the SAE role is demonstrated by:
- Strong client retention with appropriate margins
- Clear, timely, and defensible renewal strategies
- Credible relationships with client and consultant executives
- Effective anticipation and management of financial or strategic risk
- High‑quality decision‑making that improves long‑term client and portfolio outcomes
Required Qualifications
- Has 7+ years of healthcare or managed care experience, with exposure to large employer accounts
- Has led complex renewals and pricing discussions
- Is comfortable translating financial information into clear recommendations
- Can engage confidently with senior client and consultant stakeholders
- Exercises sound judgment under pressure and ambiguity
- Understands both the economic and operational realities of pharmacy benefit management delivery
- Strong digital and AI fluency, with the ability to apply advanced tools to complex judgment and client decision making
Preferred Qualifications
- Senior‑level experience managing large employer or health plan relationships
- Experience in a pharmacy benefit manager sales or service executive role
- Background operating in regulated or policy‑influenced healthcare environments
Education
Bachelor’s degree or equivalent experience
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$68,000.00 - $174,134.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
