About Payoneer
Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy. We’re a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.
By taking the complexity out of the financial workflows–including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence–we give businesses the tools they need to work efficiently worldwide and grow with confidence.
A universe of opportunities. Open to you.
Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!
Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive and your desire to have a positive impact on others.
We’re looking for a self-learner and proactive thinker a strong leader who works well under pressure with a hands-on spirit and a can-do approach!
What will you be doing?
Managerial:
• Lead and manage a team of FinCrime analysts / Risk Data Analysts
• Coach, train, motivate, and drive the performance of the team
• Ensure FinCrime/Risk Operations are performed smoothly, effectively, and efficiently, while meeting regulations and SLAs
• Manage team’s practice, provide ongoing feedback, foster teamwork and, collaboration, and meet team and company-related goals
• Support the team to achieve its operational objectives, manage workloads and analysts’ professional development
• Set individual and team KPIs, ensure adherence, and manage team’s expectations and performance
Professional:
• Manage professional aspects of Risk data analysis and risk solutions/controls development and be a point for escalations
• Supervise, support and monitor Risk research and deliverables
• Ensure performance based on established goals, benchmarks and milestones
• Drive innovation and enhancement initiatives to support scale, efficiency and automation
• Ensure consistency in practices, policies, and procedures
• Identify and address gaps and opportunities in individual and team performance
Interpersonal:
• Work closely with other teams and departments to support the development of risk related tools, processes and products to improve risk mechanisms and CX
• Work closely and communicate with large enterprise clients and external 3rd parties
Is this you?
The Payoneers are: Accountable | Adaptable | Collaborative | Communicative | Fast Learners | Independent | Motivated | Problem Solvers | Resilient | Technically Proficient Have you done this kind of stuff?
• Bachelor’s degree - a must
• Has at least 3 years of proven track record in successful managerial experience - a must
• Has at least 2 years of relevant professional work experience in online risk/compliance management, fraud prevention, or compliance/risk with a global payment/remittance/e-commerce platform, chargebacks, and disputes - a must
• Has excellent communication skills and English (both written and spoken) - a must
• A positive, energetic, bold, and communicative people-person - a must
• Data-driven mindset with strong analytical skills. Proficiency in data tools such as SQL, BigQuery, and BI platforms- a must.
• Has proven, strong cross-team collaboration and interpersonal skills
• A well- organized, energetic individual with a can-do approach
• A problem solver, who is experienced working under pressure
• Has a flexible attitude and emotional agility
• Able to cope with changing requirements and levels of uncertainty in a fast-paced environment
• An independent and opinionated thinker, who take initiative and can see processes through
#LI-PB1
The Payoneer Ways of Working
Act as our customer’s partner on the inside
Learning what they need and creating what will help them go further.
Do it. Own it.
Being fearlessly accountable in everything we do.
Continuously improve
Always striving for a higher standard than our last.
Build each other up
Helping each other grow, as professionals and people.
If this sounds like a business, a community, and a mission you want to be part of, apply today.
We are committed to providing a diverse and inclusive workplace. Payoneer is an equal opportunity employer, and all qualified applicants will receive consideration for employment no matter your race, color, ancestry, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law. If you require reasonable accommodation at any stage of the hiring process, please speak to the recruiter managing the role for any adjustments. Decisions about requests for reasonable accommodation are made on a case-by-case basis.
