JOB DESCRIPTION
Key Job Responsibilities:
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Demonstrate a thorough understanding of the Accounts Receivables process.
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Proactively follow up with customers via email and phone to ensure the timely collection of payments for your assigned portfolio.
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Maintain detailed records of post-correspondence updates on accounts receivable, ensuring that aging is current, credits and collections are applied, uncollectible amounts are accounted for, and any discrepancies are resolved.
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Collaborate with key stakeholders, including Billing, Finance, Sales, Legal, Tax, Customer Service, CSC, and EDI teams, to resolve customer disputes and queries, while establishing and nurturing strong client relationships both internally and externally.
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Monitor high-risk accounts closely and escalate challenges to management in a timely manner.
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Continuously seek opportunities to enhance the customer experience.
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Assist in identifying areas for process improvement within the accounts receivable function and help streamline operations.
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Consistently meet monthly productivity goals.
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Reconcile complex accounts with a high level of attention to detail.
Basic Qualifications:
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Degree or PG in Finance/Accounting/Business Studies or other related areas
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3 to 4 years of experience in Accounts Receivables or other customer facing department experience
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ERP systems (e.g., SAP, Oracle), Proficient in Microsoft Excel and Word - Must
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Strong communication skills, both written and verbal
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Good interpersonal skills and team player
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Ability to take initiatives, meet tight deadlines and prioritize workload
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Experience in working within a multinational organization and worked in Europe or US customer base is plus
Work Environment:
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Global Collaboration: This role will involve close coordination with regional teams across the globe.
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Flexible work arrangements - 3 days a week work from Office
LOCATIONIND, GBS Office BengaluruFULL TIME/PART TIMEFull timeCurrent LS&Co Employees, apply via your Workday account.
