Analyst Solutions Engineer

Posted 19 Hours Ago
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Bengaluru, Karnataka
3-5 Years Experience
Cloud
The Role
As an Analyst Solutions Engineer at Okta, you will support customers in their sales journey by demonstrating the value of Okta technology, selling directly to IT managers and executives, executing POCs, and maintaining technical understanding of Okta products. Knowledge of IAM, single sign-on, multi-factor authentication, REST APIs, SDKs, and customer-facing experience is required. Bonus points for experience in authentication protocols, web applications, HTTP, security concerns, and building relationships.
Summary Generated by Built In

Get to know Okta
Okta is The World’s Identity Company. We free everyone to safely use any technology—anywhere, on any device or app. Our Workforce and Customer Identity Clouds enable secure yet flexible access, authentication, and automation that transforms how people move through the digital world, putting Identity at the heart of business security and growth. 
At Okta, we celebrate a variety of perspectives and experiences. We are not looking for someone who checks every single box - we’re looking for lifelong learners and people who can make us better with their unique experiences. 
Join our team! We’re building a world where Identity belongs to you.

Job Description

  • Design and propose solutions to complex identity and security problems within the US Commercial segments for Okta's India Pre-Sales Innovation Center.
  • Lead and coordinate efforts to develop optimal identity management and security solutions through live demonstrations, sales presentations, and proof of concepts (POCs).
  • Collaborate with internal teams and external stakeholders to generate high-quality, cost-effective solutions.
  • Simultaneously manage multiple projects and tasks while effectively influencing, negotiating, and communicating with account managers, customers and partners.
  • Provide technical thought leadership.Maintain a broad and deep technical understanding of the Okta product line and underlying technologies and protocols.


Key Job Responsibilities

Own the design and development of identity and security solutions for the US Commercial segments, ranging from digitally native start-ups to scaling SMBs.

- Support customers along their sales journey by demonstrating the value of Okta technology through live demonstrations and sales presentations.

- Sell directly to IT managers, developers, product managers, and occasionally more senior executives across various industries.

- Showcase the value of Okta technology with a focus on workforce identity management, IAM, and related concepts.

- Execute well-defined, outcome-focused POCs.

- Maintain a broad and deep technical understanding of the Okta product line and underlying technologies and protocols.

- Occasionally participate in local and regional events, evangelizing Okta as a presenter and an attendee.


A Day in the Life

- Lead the conception and execution of intricate identity and security solutions.

- Collaborate with Account managers to review pipeline and staregise.

- Act as a primary point of contact for customers, engaging with them directly to understand their needs and provide tailored identity and security solutions.

- Continuous learning to become a trusted advisor to the customer.

- Foster robust relationships with key internal teams and customers.

- Drive strategic pre-sales initiatives within the team.


About The Tea

Our India Pre-Sales Innovation Center:

Over the last year, Okta in Bangalore has fueled our growth around the world. The Global Innovation Center Presales team has been a crucial part of this growth. We are expanding this team made up of exceptional high-performing individuals. In this team, you will focus on being a customer-facing solution engineer crafting identity and security solutions for commercial segments in the US, ranging from digitally native start-ups to scaling SMBs.


Basic Qualifications

- A minimum of 2-3 years of working experience in IAM or a related SaaS field as a pre-sales/post-sales/implementation engineer.

- Expertise or hands-on experience in IAM, single sign-on, multi-factor authentication, passwordless authentication, universal directory, privileged access, and device access is preferred.

- Experience working with REST APIs and SDKs.

- Ability to communicate complex ideas and solutions, incorporating white-boarding, practical examples, and product demonstrations.

- Experience in a customer-facing role such as consulting, customer support, or pre-sales.

- Strong relationship-building skills, listening skills, and time management skills.

- Ability to work in the US time zone.


Preferred Qualifications

- Experience with one or more authentication or authorization protocols (OAuth, OAuth2, OIDC, SAML, LDAP) and customer identity frameworks.

- Experience building web applications, incorporating both front-end and back-end languages/frameworks.

- Experience working with HTTP, HTML, and REST services, including the ability to use browser dev tools to explain HTTP traffic and an HTTP client (like curl or Postman) to interact with an HTTP service.

- Understanding of core security concerns within a typical application (password hashing, SSL/TLS, encryption at rest, XSS, XSRF).

- Engineering or MBA educational background.


Willing to work in US time zone



What you can look forward to as an Full-Time Okta employee!

  • Amazing Benefits
  • Making Social Impact
  • Fostering Diversity, Equity, Inclusion and Belonging at Okta 

Okta cultivates a dynamic work environment, providing the best tools, technology and benefits to empower our employees to work productively in a setting that best and uniquely suits their needs. Each organization is unique in the degree of flexibility and mobility in which they work so that all employees are enabled to be their most creative and successful versions of themselves, regardless of where they live. Find your place at Okta today! https://www.okta.com/company/careers/.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to participate in the job application or interview process, please use this Form to request an accommodation.

Okta is committed to complying with applicable data privacy and security laws and regulations. For more information, please see our Privacy Policy at https://www.okta.com/privacy-policy/. 

Top Skills

Java
The Company
HQ: San Francisco, CA
6,000 Employees
On-site Workplace
Year Founded: 2009

What We Do

Okta is the leading independent identity provider. The Okta Identity Cloud enables organizations to securely connect the right people to the right technologies at the right time. With more than 7,000 pre-built integrations to applications and infrastructure providers, Okta provides simple and secure access to people and organizations everywhere, giving them the confidence to reach their full potential. More than 10,000 organizations, including JetBlue, Nordstrom, Siemens, Slack, T-Mobile, Takeda, Teach for America, and Twilio, trust Okta to help protect the identities of their workforces and customers.

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