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The Application Support Analyst II will maintain, integrate and implement software applications within the organization. In this role, you will perform moderately complex software application testing, quality assurance, configuration, installation and support to ensure smooth, stable and timely implementation of new software and updates to installed applications.
Key Accountabilities
- Develop and recommend improvements to standard and moderately complex application support processes and procedures.
- Review, analyze and prioritize incoming incident tickets and user requests.
- Perform programming, configuration, testing and deployment of fixes or updates for application version releases.
- Keep an open channel of communication with users and respond to standard and moderately complex application support requests and needs.
- Independently solve moderately complex issues with minimal supervision, while escalating more complex issues to appropriate staff.
- Other duties as assigned
Qualifications
Cargill Bengaluru, Karnataka, IND Office
Cargill’s office is part of a major IT hub in Bengaluru, offering top-tier amenities, including a vibrant cafeteria, sports facilities, and digitalized services. Convenient housing and dining options, and robust transportation make the location a convenient place to live and work.
Bengaluru Office
Cargill’s Bengaluru India Capability Center (ICC) plays a vital role in advancing the company’s global strategy. As a hub for digital and data innovation, the ICC is a strategic engine powering growth with customers, strengthening core operations, and exploring new and emerging markets. The Bengaluru team exemplifies Cargill’s commitment to people, purpose, and collaboration. The team’s work is central to bringing Cargill’s digital strategy to life and shaping the future of food and agriculture.
