Senior Associate/Assistant Manager- F&E (FM Ops)

About the Team

Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard. 

About the Role

As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What you will do

• Participate in building overall strategy as we shape the expansion of this program and owning key decisions necessary for the rapid scale up of the program
• Closely monitoring logistics control tower metrics driving improvement in fulfilment metrics
• Work closely with planning and bizfin teams to provide inputs to allocation changes and improve performance
• Drive ops rigour with with operations teams by providing insights for intervention areas
• Engage the Meesho Leadership as active stakeholders during business updates and review meetings
• The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization

What you will need

• B.Tech from a premium undergraduate college
• 2-4 years of experience, from startups in logistics, e-commerce/ quick commerce, D2C companies
• Excellent analytical and problem-solving skills
• Strong growth track record
• Outstanding written and spoken communication skills and organizational ability
• Experience of working in control tower teams any of the e-commerce/ logistics industry preferred
• MBA graduates with min. 2 years of experience preferred

About us 

Welcome to Meesho, where every story begins with a spark of inspiration and a dash of entrepreneurial spirit. We're not just a platform; we're your partner in turning dreams into realities.

Our Mission

Democratising internet commerce for everyone- Meesho (Meri shop) started with a single idea in mind -to be an e-commerce destination for the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with a range of industry-first benefits such as zero commission and the lowest shipping cost. Over 1.75 million sellers are registered on Meesho, growing their business by tapping the company’s massive customer base, state-of-the-art tech infrastructure, pan-India logistics at the lowest cost through third-party logistics providers in an 'Everyday Lowest Cost' channel for sellers. Affordable, relatable merchandise mirroring local markets has helped us make inroads with first-time internet users in the country. We cater to an underserved and unique customer base and cover every serviceable pincode in the country. Our unique business model and continuous innovation has enabled us to become the first Indian horizontal E-commerce company.

Culture and Total Rewards

Our focus is on cultivating a dynamic workplace characterized by high impact and performance excellence. We prioritize a people-centric culture, dedicated to hiring and developing exceptional talent. Total rewards at Meesho comprises of a comprehensive set of elements - monetary, non monetary, tangible and intangible in nature. Our 11 guiding principles, or "Mantras," are the backbone of how we operate - influencing everything from recognition and evaluation to growth discussions. Daily rituals & processes like “Reflections”, “Listen or Die” , Internal Mobility Program, Talent Reviews, Continuous Performance Management - all embody these principles. 

We provide market leading compensation - both cash and equity-based - specific to job roles, individual experience and skill along with our employee centric benefits and work environment. We focus extensively on holistic wellness - through our MeeCare Program - encompassing benefits and policies across physical, mental, financial, and social wellness aspects. This includes extensive medical insurance benefits for employees and their families, wellness initiatives like telehealth, wellness events, and gym & recreational discounts etc. To support work-life balance, we provide generous leave policies, parental support benefits, retirement benefits, and learning and development assistance. Through gratitude for stretched work, personalized gifts, engagement & fun at work - we promote employee delight at the workplace. Many other benefits such as salary advance support, relocation assistance, and flexible benefits plans further enrich the Meesho employee experience.

Know more about Meesho here : https://www.meesho.io/