The Assistant Manager will oversee project monitoring, manage compliance, resolve issues, prepare management reports, and facilitate client calls while leading team management tasks.
Description and Requirements
Eligibility Criteria:
• Monitor projects all tasks ongoing basis, evaluate progress and quality
• Manage issue resolution process, and raise issue/risks as necessary
• Work type and process compliance Quality audit governance
• Create and govern effective process and work closely with stakeholders
• Prepare Management reports as required
• Management of multiple GACs tasks assigned
• Manage Weekly, Monthly and Quarterly calls with the client
• Team and Queue Management
• Ensure all tasks are completed on time as per request from client
Skill set
Ø Good understanding of US Insurance
Ø Any Certification will be preferred (Like LOMA etc)
Ø Experience in managing intra-team management and coaching skills
Ø Excellent understanding of Excel, Powerpoint and Documents creation
Ø Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly, monthly and Quarterly status report)
Ø Should be good in reporting to ensure strong governance
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
Eligibility Criteria:
• Monitor projects all tasks ongoing basis, evaluate progress and quality
• Manage issue resolution process, and raise issue/risks as necessary
• Work type and process compliance Quality audit governance
• Create and govern effective process and work closely with stakeholders
• Prepare Management reports as required
• Management of multiple GACs tasks assigned
• Manage Weekly, Monthly and Quarterly calls with the client
• Team and Queue Management
• Ensure all tasks are completed on time as per request from client
Skill set
Ø Good understanding of US Insurance
Ø Any Certification will be preferred (Like LOMA etc)
Ø Experience in managing intra-team management and coaching skills
Ø Excellent understanding of Excel, Powerpoint and Documents creation
Ø Excellent written and oral communication skills, including the ability to clearly communicate/articulate technical and functional issues with conclusions and recommendations to Leadership/stakeholders (via weekly, monthly and Quarterly status report)
Ø Should be good in reporting to ensure strong governance
About MetLife
Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
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