Description and Requirements
- Manage each project's scope and timeline
- Coordinate sprints, retrospective meetings and daily stand-ups
- Coach team members in Agile frameworks
- Facilitate internal communication and effective collaboration
- Be the point of contact for external communications (e.g. from customers or stakeholders)
- Work with product owners to handle backlogs and new requests
- Resolve conflicts and remove obstacles that occur
- Help teams implement changes effectively
- Ensure deliverables are up to quality standards at the end of each sprint
- Guide development teams to higher scrum maturity
- Help build a productive environment where team members 'own' the product and enjoy working on it
- Working knowledge of Agile project management tools, such as Azure or Jira
Education, Technical Skills & Other Critical Requirement
Education
Graduate/Post Graduate in Computer Applications / Computer Science (B.Tech./B.E./BCA/MCA)
Experience
(In Years)
7-9 years of experience as a Scrum Master.
Technical Skills
- Experience in a scrum master role
- Familiarity with software development
- Excellent knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement)
- Good knowledge of other Agile frameworks (Crystal, XP etc.)
- Excellent communication and servant leadership skills
- Problem-solving and conflict-resolution ability
- Outstanding organizational skills
- Strong knowledge of app implementations
- Ability to work collaboratively with cross-functional teams.
- Strong skill set in: MS Word, Excel, PowerPoint, and MS Project
Other Critical Requirements Like Voice/ Non-Voice for Insurance Ops
- Mandatory to have certification in Agile methodologies, like Certified Scrum Master (CSM) or Professional Scrum Master (PSM)
- SAFe certification and Kanban certification are a plus.
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™ for 2024, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services.
At MetLife, it's #AllTogetherPossible . Join us!
#BI-Hybrid
