Grow your career with a growing organization
Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.
Position Highlights:
US Retirement Plan (401k) Recordkeeping. We support clients in transaction processing and other back-end operations of retirement plans. Great West is a part of Great-West Financial Job requisite will include and not restricted being.
Primary Duties and Responsibilities:
- Ensuring accuracy on transactions processed
- Strict adherence non-disclosure of client information by preserving client confidentiality.
- Researching on any queries/ requests sent by the Business Partners/Client Support Teams and replying the same with minimum response time.
- Taking active participation in process improvements and automation.
- Ensure Quality Control standards that have been set are adhered to.
- Excellent organizational skills with ability identify and prioritize high value transactions.
- Completing assigned responsibilities and projects within timelines apart from managing daily BAU.
Background and Qualifications:
- Bachelor’s degree in any stream with a 0-2 years’ experience
- Working knowledge of Microsoft Word, Excel, PowerPoint, Outlook email, Adobe, Chrome/Internet Explorer knowledge
- Ability to work independently and in a team environment
- Strong analytical ability in solving business and technical problems
- Strong attention to detail required.
- Intermediate experience and demonstration of organization and problem-solving skills.
- Intermediate ability to multi-task and prioritize workload while assisting less experienced colleagues.
- Demonstrated ability to collaborate and develop relationships with peers and management acting as a guide and Subject Matter Expert.
- Open for core Night shifts based on business requirements
This job description is not intended to be an exhaustive list of all duties, responsibilities and qualifications of the job. The employer has the right to revise this job description at any time. You will be evaluated in part based on your performance of the responsibilities and/or tasks listed in this job description. You may be required perform other duties that are not included on this job description. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason, as per terms and conditions of your employment contract.
We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. All qualified applicants will receive consideration for employment without regard to age, race, color, national origin, ancestry, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, religion, physical or mental disability, military or veteran status, genetic information, or any other status protected by applicable state or local law.
Top Skills
What We Do
Built on a foundation of trust, integrity and promise, we proudly serve over 71,000 outstanding organizations and more than 17 million individuals. ¹ We take great pride in helping people with saving, investing and advice, while providing them with the tools and resources they need to help reach their financial goals. We’re continuing to grow — and innovate — every day.
Our mission is to empower financial freedom for all. That mission starts by delivering advice, personalized guidance and critical support. We strive to meet the unique needs of everyone we serve and embrace the opportunity to inspire them along their journey.
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