Associate, Control Manager - Program

Job Description
Testing Center of Excellence team manages review of Control Evaluations and Substantive Testing performed for the Firm globally by confirming testing activities are completed as required in Monitoring & Testing Standards and Procedures.
Job Summary:
As an Associate, Internal Quality Reviewer within the Business Management Office Internal Quality Review Team, you will play a crucial role in supporting the review of Control Evaluations and Substantive Testing performed for the Firm globally by confirming testing activities are completed as required in Monitoring & Testing Standards and Procedures. You will work closely with testing team members and peers to execute quality assessments and enhance assessment processes through continuous improvement initiatives and by determining the root cause of themes and trends observed while performing quality reviews.
Job Responsibilities

• Assist in the execution of testing activities by performing internal quality reviews to ensure compliance with established timelines and standards
• Collaborate with team members to identify and utilize data sources, minimizing reliance on external stakeholders
• Support the identification of process gaps and contribute to the development of solutions for improvement
• Ensure adherence to regulatory frameworks, maintaining accuracy and diligence in all assessments
• Communicate effectively, build and sustain strong relationships with peers and stakeholders, providing updates on assessment progress and addressing any issues
• Engage in Testing Manager calibration sessions to share key findings and best practices
• Consider emerging and key business risks during review, and provide recommendation for improvements and identify opportunities for efficiency

Required qualifications, capabilities and skills

• Capability to conduct thorough quality reviews, ensuring comprehensive analysis, documentation, and alignment with objectives
• Proven ability to execute assessments of testing activity quality, ensuring accuracy and adherence to timelines, with a focus on continuous improvement and error reduction
• Knowledge of risk management and control evaluation frameworks, with a willingness to learn and develop
• Ability to adapt to new tools, technologies and guidelines, leveraging dashboards and available information to perform and improve assessment processes and outcomes
• Excellent organizational, communication and interpersonal skills, with the ability to manage multiple tasks and priorities effectively while working collaboratively with diverse teams, conveying progress and gaps to stakeholders, applying credible challenge and obtaining necessary evidence and data
• Ability to adapt to changing priorities and work under tight deadlines
• Proficiency in identifying and utilizing data sources to enhance assessment processes, minimizing dependency on external stakeholders
• Commitment to continuous learning and development, including understanding changes in technology ecosystems and completing relevant training and certifications

Preferred qualifications, capabilities and skills

• Minimum 2 years of experience in assessments, evaluations, quality review or a related field, with exposure to control testing, compliance or audit
• Experience in applying existing standards and procedures, utilizing data and reporting tools to support assessment outcomes
• Demonstrated ability to work effectively in a team environment and collaborate with stakeholders

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.