Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Roles and Responsibilities:
This position will be for an Associate Manager Role (Farming) in IC Capacity, with a focus on partnerships accounts Pan-India and Pan- Industry :
Primary:
- Account Management: Develop account plans for assigned partner portfolio, outlining objectives, strategies, and tactics to drive retention and growth.
- Relationship Management: Develop deeper working relationships with partners to ensure a seamless experience for partners and alignment b/w partner goals and company objectives.
- Retain and grow the assigned portfolio by analyzing partner needs, identifying opportunities as well as risks and implementing targeted initiatives to mitigate churn.
- Maintain/develop a deep understanding of the core products (Payment Gateway and other payments products such as PP, PL, etc.)
- Should have/build deep level understanding of payments/ fintech markets’ demands and trends
- Should have the ability to negotiate with clients who are using competition and handle objections with ease
- Use sales tools effectively to drive maximum sales and reporting efficiency
- Understand and work towards teams/organizations objectives at all times
- Display agility, customer centricity and efficient cross-functional working to ensure a seamless partner experience
- Be the single point of contact for given partners and act as an escalation point to drive resolution in a timely, proactive manner
This is a sales based role with clear and strong bias for result orientation.
Mandatory Qualifications:
- Must have 2-4 years of sales experience in SaaS or in a B2B setup.
- Experience with the fintech industry would be preferred.
- Experience of handling a partnerships role/affiliate program is preferred.
- Strong communication skills (written and verbal) and technical aptitude.
- Strong interpersonal skills and an ability to build rapport with customers.
- Must be a hands-on, self motivated and results-oriented person with strong problem-solving skills.
- Organized and reliable; able to work independently with direction, available as per need.
- Should have the ability to present and share insights to the senior management.
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
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Razorpay Bengaluru, Karnataka, IND Office
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi, Bengaluru, Karnataka, India, 560030
