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Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.
We are a full-stack financial services organisation, committed to helping Indian businesses with comprehensive and innovative payment and business banking solutions built over robust technology to address the entire length and breadth of the payment and banking journey for any business. Over the past year, we've disbursed loans worth millions of dollars in loans to thousands of businesses. In parallel, Razorpay is reimagining how businesses manage money by simplifying business banking (via Razorpay X) and enabling capital availability for businesses (via Razorpay Capital).
Title - Associate Manager-Community Management
Community Manager – Cross-Border Community
Location: Bangalore (In office)
Experience: 3-5+ years in community building, partnerships, or ecosystem development/working with Founders and Startups
About the Role
At Razorpay Rize, we are scaling our community initiative and now planning to build a thriving cross-border founder community. We are looking for a dynamic, entrepreneurial, and well- connected Community Manager to lead this initiative. This role is ideal for someone who can build, engage, and grow a high-impact startup community while working closely with cross-functional stakeholders, founders across B2B, e-commerce, and SaaS.
Key Responsibilities
- Community Strategy and Development: Lead the formulation and execution of a comprehensive strategy for the exporter community, fostering meaningful connections among founders, CXOs, and industry enablers.
- Relationship Management: Cultivate and sustain relationships with community members and key contributors, ensuring active and sustained participation. Analyze trends, customer insights, and identify opportunities for founder up skilling.
- Community Growth: Develop strategies to attract influential members to the community via inbound and outbound initiatives.
- Content Curation: Analyze trends, customer insights, and identify relevant topics to curate engaging content, events, and areas for founder up skilling.
- Social Media & Outreach: Drive engagement through LinkedIn, Twitter, newsletters, and podcasts, positioning Razorpay Rize as the go-to platform for cross-border expansion
- Networking & Collaboration: Establish and nurture a robust network of industry experts, venture capitalists, mentors, and ecosystem enablers. Coordinate with cross-functional teams to create initiatives ( online &offline ) adding value to the community.
Event Coordination: Take charge of planning, executing, and analyzing events, including mentorship sessions, expert discussions, and flagship events. Generate creative ideas for new events in collaboration with stakeholders.
What You Bring / Qualifications:
- Bachelor's degree in marketing, communications, business, entrepreneurship or related field.
- 3-5 years of experience in community management, startup ecosystem, or partnerships.
- Strong network within the startup, founder ecosystem, and cross-border business ecosystem.
- Experience in building both online and offline communities that drive real engagement.
- A deep understanding of cross-border expansion challenges, including payments, compliance, GTM etc. ( Good to have )
- Passion for startups, e-commerce, fintech, global trade, and ecosystem building.
- Strong content and storytelling skills across newsletters, LinkedIn, and podcasts.
- Ability to work independently, drive initiatives, and thrive in a fast-paced environment.
- Ability to travel and execute events/initiatives on their own
Why Join Us?
- Be at the forefront of building India’s largest cross-border startup community.
- Work with top founders, investors, and industry leaders.
- Lead high-impact conversations and events shaping the global expansion playbook.
- Make a real impact in helping startups scale beyond India.
Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe.
Follow us on LinkedIn & Twitter
Razorpay Bengaluru, Karnataka, IND Office
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi, Bengaluru, Karnataka, India, 560030
