Associate Operations Processor

About this role:

Wells Fargo is seeking a Associate Operations Processor.

In this role, you will:

• Perform general clerical operations tasks that are routine in nature
• Receive, log, batch, and distribute work
• File, photocopy, and answer phones
• Prepare and distribute incoming and outgoing mail
• Regularly receive direction from supervisor and escalate questions and issues to more experienced roles
• Work under close supervision following established procedure

Required Qualifications:

• 6+ months of operations support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Understanding of Banking and banking products
• Handle complex queries and liaise with the Cash Management team/LOB for final disbursement of funds.
• Communicate with business partners, third party servicers and other CMS teams to establish and record Authentication forms and certificate of authority.
• Identify risk exposure in the process and able to come up with controls to ensure mitigation of risk.
• Exhibits detail-oriented skills to ensure zero/near ops loss situations.
• Work on cross-functional support and process efficiencies.
• Flexibility to work in shifts and ensure timely completion of deliverables.
• High sense of accountability
• Ability to manage multiple tasks under pressure.
• Require considerable knowledge of company personnel policies and practices.
• Collect data and prepare related operational reports.
• Support team/Enterprise initiated projects.
• Ability to multitask to accomplish tasks and meet deadlines effectively.
• Good knowledge of accounting and corporate financial accounting system
• Good communication and interpersonal skills
• Good computer skills and proficiency with Microsoft applications.
• Quick learner and ability to adapt to change.
• Good knowledge of accounting and corporate financial accounting system
• Demonstrates/maintains professional conduct under all circumstances.
• Passion for improving processes and tools to enhance business outcomes and operational efficiency.
• Highly motivated individual who is able to work well independently and, in a team, environment.
• Ability to recognize and escalate issues to management for any process breaches.

Posting End Date: 

6 May 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace.  Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.