Associate Product Manager, AI

Summary

Job Description

Responsibilities:

• Analyze business processes; using data to qualify problems and inform success metrics.

• Partner with stakeholders and engineering on clear user stories and acceptance criteria.

• Contribute to roadmap prioritization focused on impact and value.

• Conduct user acceptance testing and deliver training/support to business users.

• Monitor application performance; recommend improvements and process optimizations.

• Manage scope, risks, and blockers; communicate status and decisions to stakeholders.

• Support the development and rollout of AI‑enabled features.

• Apply a working understanding of AI/LLM/RAG; help maintain “when to use what” guidelines and run small evaluations/experiments with clear success criteria.

• Assess where AI can transform business processes (automation, augmentation, decision support); map use cases, expected outcomes, and guardrails with senior PMs and engineering.

• Help build and sustain an internal AI community of practice by coordinating lunch‑and‑learns, office hours, and sharing playbooks/patterns to accelerate adoption.

• Triage user feedback for AI features; reproduce issues, file clear bugs, and maintain backlog hygiene for AI work under guidance.

Qualifications

• Bachelor's degree in Business Administration, Information Technology, or a related field, or five years of relevant work experience.

• Results‑oriented; able to work effectively in a team and independently.

• Hands‑on agile practitioner.

• Strong knowledge of business processes and IT systems.

• Excellent analytical, problem‑solving, and decision‑making skills.

• Excellent verbal communication and presentation skills to inspire, build trust, and influence.

• Succinct and impactful written communications.

• At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes.

• Demonstrated ability to embrace AI and apply it to your current role as well as data-driven insights to drive innovation, productivity, and continuous improvement.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.