Associate Product Manager II/Product Manager I

All about Zeta Suite :

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by Bhavin Turakhia and Ramki Gaddipati in 2015.Our flagship processing platform - Zeta Tachyon - is the industry’s first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 15M+ cards have been issued on our platform globally.

Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios.

Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US, EMEA, and Asia. We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021.

Learn more @ www.zeta.tech, careers.zeta.tech, Linkedin, Twitter

The Role

You will be working on Tachyon suite of products

Tachyon is Cloud Native, Cloud Agnostic, API first core accounting system capable of powering any asset (secured and unsecured credit cards, term loans, mortgage etc) or any liability (saving account, current account) product with focus on both retail and corporate banking.

You'll be working closely with the leadership and the rest of the Zeta product team to define, build and scale one or more of below products:

1. Credit card

2. Core accounting

3. Digital payments

Responsibilites

• Discovery :Research existing demand, explore the problem space through the lenses of viability, feasibility, usability, customer empathy and ethical assumptions
• Get feedback early and often, often co-designing with customers or prospects
• Map solutions to specific opportunities
• Prioritisation :Apply skills from user science, analytics and business acumen to identify customer and user problems.
• Apply the lens of strategy, user goals and Tachyon’s purpose to prioritize problems to solve. 
• Communication :Evangelize and communicate the product plan.
• Apply low fidelity design to present vision for solutions to problems.
• Collaboration :Collaborate with engineers and designers to arrive at the detailed solutions to problems.
• Collaborate with Sales and Customer Success to understand and eliminate obstacles to adoption and usage.
• Work with Marketing to bring new features to life on various communication touch points
• Execution :Own the roadmap for one or more parts of the product.
• Work with engineering and design to plan launch scope. Together with engineering and design, break-down scope into launch iterations
• Iteration :Design a customer feedback loop and optimism for customer and business success metrics
• Decide what features to change and prioritize iterations based on ROI
• Execute strategies that will drive measurable growth in adoption and engagement

Skills:

• Should have functional understanding of basics of payments.
• Should be proficient and have knowledge in working with RESTful APIs
• Conduct market research and analysis to identify customer needs, market trends, and competitive landscape in the prepaid services space.
• Define and prioritize product requirements based on customer insights, market demands, and business goals
• Work closely with the engineering team on the technology development and deployment

Education & Qualification:

• 2-4+ years of experience in Product Management especially on core banking/accounting platforms.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders.
• Ability to thrive in a fast-paced and dynamic environment, managing multiple projects and priorities simultaneously.
• Experience with agile product development methodologies and product management tools

Life At Zeta

At Zeta, we want you to grow to be the best version of yourself by unlocking the great potential that lies within you. This is why our core philosophy is ‘People Must Grow.’ We recognize your aspirations; act as enablers by bringing you the right opportunities, and let you grow as you chase disruptive goals. 

#LifeAtZeta is adventurous and exhilarating at the same time. You get to work with some of the best minds in the industry and experience a culture that values the diversity of thoughts. If you want to push boundaries, learn continuously and grow to be the best version of yourself, Zeta is the place to be! Explore the life at zeta 

Zeta is an equal opportunity employer.

At Zeta, we are committed to equal employment opportunities regardless of job history, disability, gender identity, religion, race, marital/parental status, or another special status. We are proud to be an equitable workplace that welcomes individuals from all walks of life if they fit the roles and responsibilities.