Associate Staff Consultant (Business Analyst)

👋🏼We're Nagarro, we are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in! 

REQUIREMENTS: 

• Experience : 5+ Years
• Hands-on exposure to credit, underwriting, loan origination systems (LOS) and operational workflows.
• Participate in UAT (User Acceptance Testing) of new lending products and features across LOS platforms (Sales, Credit, Ops modules).
• Identify bugs, workflow inefficiencies, or user challenges and communicate effectively to tech/product teams for resolution.
• Prepare End-User Documentation including SOPs, manuals, workflows, FAQs, and operational guides.
• Align product understanding with real-world use-cases across sales, credit, and operations.
• Conduct structured training sessions (in-person, virtual, blended) tailored to different teams (Sales, Credit, Operations).
• Reinforce learning through refresher sessions, update modules, or on-demand coaching.
• Demonstrate features and simulate use-cases on LOS and digital platforms.
• Liaise with Product, Risk, Sales, Credit, Operations, and Compliance teams to stay updated on Product specifications, Credit/underwriting policies, Operational workflows
• Gather insights from the ground on adoption bottlenecks and fine-tune training interventions.

RESPONSIBILITIES: 

• Perform in-depth analyses of market trends, business needs, benchmarking, and deficiencies to provide actionable recommendations, strategies, and plans.
• Engage with customers to understand their business challenges and propose innovative solutions.
• Contribute to RFP responses and business opportunities.
• Represent the organization at industry forums and events.
• Write white papers, blogs, and support thought leadership initiatives.
• Conduct requirement analysis, management, and development activities.
• Work on functional specifications, use cases, story preparation, and process flow diagrams.
• Collaborate with cross-functional teams in Agile projects to ensure delivery of high-quality solutions.

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.