ASSOCIATE TEAM LEAD- INTERNATIONAL BIDS AND PROPOSALS

Why join us? 

Our purpose is to design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Purpose of the job  

The Team Leader of Bids & Proposals will manage, coordinate and drive the preparation and submission of winning proposals and presentations to the core commercial teams in MillerKnoll. In this role, the Team Lead will work with cross-functional proposal team members to help respond to Pre-Qualifying Questionnaires (PQQs), Invitation to Tenders (ITTs), Request for Proposals (RFPs), Request for Quotations (RFQs), Requests for Information (RFIs) and manage the proposal development process to ensure on-time delivery of compelling, HM Brand standards compliant, and well-written proposals for Herman Miller International.   

This position is a part of the IBU International Channel Support based in Bangalore.

Specific responsibilities  

The position involves efficient workflow management within the team for content research, content writing, proposal layout & design and producing client-facing documentation on behalf of MillerKnoll in support of an array of our product lines. This role will successfully communicate and collaborate with a variety of internal stakeholders including, Proposal Writers, Graphic Designers, Sales, Dealers, Product Managers, and other subject matter experts, as needed - and thus, is a highly visible role. Some key responsibilities:

• Act as the central point of contact on assigned proposals, and lead and guide the work of the Bids and Proposals team.  
• Drive kickoff and debrief meetings, as well as prepare detailed proposal plans, schedules, outlines, and compliance matrices for all phases of proposal development.  
• Responsible for the delivery of high-quality proposals to meet the requirements of our customers/commercial teams.  

• It is essential that the Proposals Team Lead has a good understanding and experience working within a Proposal/Bid Management team with knowledge of the office furniture industry.  
• The successful candidate should also be capable of being ‘hands-on’ in proposal development, management, and review.  
• The Proposals Team Lead will ensure that proposals process is followed and that proposals are compliant with the Herman Miller Brand Standards.   
• The Proposals Team Lead will set performance goals in line with business objectives and hold themselves and the team accountable to meet these goals as part of the IBU team.  
• Oversees the execution of the overall bidding process, required resources/skills to develop proposal content and design, business partner/stakeholder coordination.  
• Ensure development and maintenance of HM International Tender Dictionary, Database/Repository, Presentation/Design templates etc.   
• Manages team workload to ensure the prioritization of proposals is appropriate to meet business demands across the HM International region.  
• Keeps abreast of all procedural requirements associated with the job function and ensure policies are adhered to by all team members.  
• Accountable for highlighting risks in proposals and highlighting to stakeholders/management any proposals that do not meet the business unit’s expectations.  
• Supports Sales to ensure an accurate and clear presentation of all proposals is made to customers in a timely manner.  
• Take the lead in preparing for quality check/review calls.  
• Works with BU’s delivery leaders to ensure we have closed the loop and implement lessons learnt from delivered solutions back into proposals.  
• Keeps team abreast of Herman Miller product/services developments through peer network and formal training.  
• Work with the Design Manager, HR and BU leader, to create clear career progression plans for Bids and Proposals team.  

Contacts and relationships  

Internal Contacts:  

Commercial leads, Regional leads, Marketing leads, Product Managers, and other departmental/brand stakeholders.  

External Contacts:  

Dealers, architects and end clients  

Person profile  

Education and experience  

8-10 years of experience in supporting Bids/Proposals/Tender response team/programs.  

UG/PG degree or equivalent.  

Proven ability to work with and manage cross-functional skills/team members.  

Excellent written and verbal English language skills  

Excellent business acumen – Experience in business, preferably in a multi-national org.   

Cross-cultural work experience  

Ability to work under pressure, manage time, prioritize and meet deadlines.  

Proven experience of design – including high design ability and creativity.  

Sound knowledge of the sales process.  

APMP/ similar certification would be preferred. 

Competencies  

Sound written and verbal knowledge of the English language.  

Understanding of the business environment and business language.  

Can work with teams to help them achieve their goals effectively.  

Can use PC-based word processing / graphic design packages/spreadsheet.  

Applies technical knowledge and skills.  

Demonstrates reliability and loyalty.  

Understanding the business process, the function of each part of the organization, the roles of  

individuals and the interaction between groups and individuals.  

Who We Hire?

Simply put, we hire everyone. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  careers_help@millerknoll.com.