The Automobile Sales Trainer will conduct training and coaching for automotive services, improve customer satisfaction scores, and manage workshops. Responsibilities include preparing reports and presentations while ensuring efficient dealer service processes across multiple locations.
Company Description
One of the most admiring learning solutions companies in India and Africa, providing end to end new age learning solutions to 400+ Corporate clients across this region.
We have over 3,000 learning and development specialists and their domain expertise in across 21 industry verticals.
In terms of accolades, we have one Brandon Hall Gold Award for best unique sales training program in 2021, we are one of top 11 among India's great places to work in, 2019.
Job DescriptionPosition Summary
- Conduct Automobile Service Process Training
- Conduct Automobile Service Process Audit
- Conduct Class Room Training, On the Job Training & Coaching
- Help Improve PSF scores (Post Sales Feedback) & CSI (Customer Satisfaction Index) scores
- Help improve Dealer Service Processes & ensure efficiency · Responsible for handling approx. 30-35 Workshops
- Travel across locations (20 -22 days)
- Compile and Present Reports & Support HOD ·
- Ensure that all the manpower at given location is trained
Key Responsibilities
- Conduct Class Room Training
- Conducting On the Job Training
- Conducting Coaching
- Preparing Reports
- Presentations
All your information will be kept confidential according to EEO guidelines.
Top Skills
Classroom Training
Coaching
On The Job Training
Presentation Skills
Reporting
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