The Back Office Specialist is responsible for verifying job applicants' records, conducting online criminal record research, ensuring quality checks, and adhering to IT policy and data security guidelines while working under tight deadlines.
Job Overview:
The primary responsibility for the position is to cross check all the records entered for the applicants who apply for jobs with our clients as per the rules
Job Description:
- Perform online research on criminal records.
- Quality check
- Follow quality guidelines and also achieve the targets set by the Team Leader.
- Follow the IT Policy and Data Security guidelines.
Skills / Knowledge:
- Typing speed of 24 wpm / 90% accuracy.
- Ability to comprehend & articulate
- Willingness to work in night shifts
- Good communication skill
- High Customer Service orientation
- Email Etiquettes
- Critical thinking
- Attention to detail
- Analytical/Problem solving
- Troubleshooting ability
- Multi-tasking
- Ability to make appropriate business judgment
- Ability to work under pressure and within strict timeline
Experience:
- 6 Months to 1 year experience preferred
Education:
- Undergraduate/Graduate
Work Location:
- work from home from Mumbai (base location will be Bangalore)
Shift Timing:
- US/Canada Shift hours
Top Skills
Data Security
It Policy
Online Research
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