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The Senior Customer Success Engineer provides advanced technical support, troubleshooting issues, and ensures effective customer experiences with Rubrik's SaaS products. They collaborate with internal teams to facilitate solutions and contribute technical content to support resources.
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Role Description:
As a Backend Engineer, you will be responsible for designing and deploying scalable, highly available, and fault-tolerant systems for Radius Agent.
Responsibilities will include-
- You will contribute to all aspects of an agile software development lifecycle including design, architecture, development, documentation, testing, and operations.
- You will build cutting-edge scalable systems by writing simple and efficient code.
- You will push your design and architecture limits for new product development.
- You will ensure compliance with the build/release and configuration management process.
Skills needed:
- be able to design and build modules from ground up
- proficient in any one programming language out of php/golang/node/python/javascript/java/ruby and ability to pick up others
- experience with mysql/postgres/mongodb/couchdb
- experience with redis/memcached
- experience with rabbitmq / kafka
- experience in having written cron jobs, troubleshooting downtime
- ability to work with ambiguous requirements
- good understanding of OS concepts
- Familiarity with RESTful APIs and microservices architecture.
- Knowledge of cloud services (e.g., AWS, Azure, Google Cloud).
- Understanding of version control systems (e.g., Git).
Nice to haves:
- experience with managing VMs' on aws/gcp/digitalocean
- experience elasticsearch or lucene
- Experience with containerization and orchestration tools (e.g., Docker, Kubernetes).
- Familiarity with CI/CD pipelines and DevOps practices.
- Understanding of Agile methodologies.
This will be a hybrid role based out of Bangalore
What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.
