Develop and customize BMC Helix ITSM applications, modules, workflows, interfaces, integrations, reports, and dashboards. Maintain synchronization between BMC Discovery and CMDB, configure ITSM and foundation data, manage service requests, and support Digital Workplace, Smart IT, Helix Dashboard, SSO, and Remedy ITSM. Troubleshoot issues within SLAs, create technical documentation, and collaborate with stakeholders while integrating enterprise tools such as Intune, SCCM, XSOAR, and monitoring platforms.
WE ARE HIRING | BMC HELIX DEVELOPER ?
- Location: Bangalore
- Work Mode: Hybrid – 3 Days Work From Office/Week
- Experience: 4–8 Years
- CTC: Up to ₹27 LPA Fixed
- Notice Period: Up to 30 Days
? ROLE: BMC HELIX DEVELOPER
We are looking for experienced BMC Helix Developers with strong hands-on expertise in BMC Helix ITSM development, customization, integrations, workflows and reporting.
? MANDATORY SKILLS
✅ BMC Helix ITSM – 3+ Years
✅ BMC Discovery & CMDB
✅ ITIL / IT Service Management
✅ Enterprise Integrations – Intune, SCCM, XSOAR
✅ BMC Helix Reporting & Dashboards
✅ HTML
✅ Atrium Integrator / Spoon Jobs
✅ Innovation Studio
? KEY RESPONSIBILITIES
• Design, develop and implement BMC Helix applications and solutions
• Customize BMC Helix modules, workflows and user interfaces
• Integrate BMC Helix with enterprise systems and third-party applications
• Work with Intune, SCCM, XSOAR and monitoring tools
• Maintain synchronization between BMC Discovery and CMDB
• Support Digital Workplace, Smart IT, Helix Dashboard, SSO and Remedy ITSM
• Configure Foundation Data and ITSM modules
• Manage Service Requests through SRM/Digital Workplace Catalog
• Create and maintain reports and dashboards
• Troubleshoot technical issues within defined SLAs
• Prepare technical documentation and collaborate with stakeholders
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