Develop and implement enterprise IT service management products using BMC Remedy ARS and BMC Helix. Build ARS forms, workflow objects, applications, integrations, and web services. Support integrations with SRM, incident, change, work order, and CMDB modules, along with Asset Management, Smart IT, and Helix Dashboard. Work in a distributed, agile development environment and support BMC Helix Innovation Suite, MCB, and iPaaS solutions.
Join our Team
About this opportunity
With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey.
Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.• We believe in trust - we trust each other to do the right things!• Therefore, we believe in taking decisions as close to the product and technical expertise as possible.• We believe in creativity - trying new things and learning from our mistakes.• We believe in sharing our insights and helping one another to build an even better user plane.• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply.
What you will do
• 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform.• Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications.• Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support.• Expertise in integrations using Web Services, REST APIS, database queries, and third-party software.• Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module.
You will bring
• Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment• Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage• Experience in SRM, BWF, DWP, and DWP Catalogue• Experience in Asset Management, Smart IT and Helix Dashboard
Experience 4-10 Year
Location - Noida/Gurgaon/Bangalore/Chennai/Kolkata/Pune
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
About this opportunity
With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey.
Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact.• We believe in trust - we trust each other to do the right things!• Therefore, we believe in taking decisions as close to the product and technical expertise as possible.• We believe in creativity - trying new things and learning from our mistakes.• We believe in sharing our insights and helping one another to build an even better user plane.• We truly believe in happiness, we enjoy and feel passionate about what we do and value each other's technical competence deeply.
What you will do
• 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform.• Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications.• Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support.• Expertise in integrations using Web Services, REST APIS, database queries, and third-party software.• Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module.
You will bring
• Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment• Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage• Experience in SRM, BWF, DWP, and DWP Catalogue• Experience in Asset Management, Smart IT and Helix Dashboard
Experience 4-10 Year
Location - Noida/Gurgaon/Bangalore/Chennai/Kolkata/Pune
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) ||
Ericsson Bengaluru, Karnataka, IND Office
Ericsson Bengaluru Hub Office
Major tech campus on the Outer Ring Road with offices, food courts and services inside the park. Close to key residential areas, though busy, it’s central to Bengaluru’s tech ecosystem.
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What you need to know about the Bengaluru Tech Scene
Dubbed the "Silicon Valley of India," Bengaluru has emerged as the nation's leading hub for information technology and a go-to destination for startups. Home to tech giants like ISRO, Infosys, Wipro and HAL, the city attracts and cultivates a rich pool of tech talent, supported by numerous educational and research institutions including the Indian Institute of Science, Bangalore Institute of Technology, and the International Institute of Information Technology.

