Business Consultant

The Business Consultant will be responsible for delivering Centric 8 Agile deployment projects on-time, per schedule per responsible technical and business goals of company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy). 
Key Responsibilities
 

• Deliver Centric 8 Agile deployment projects on-time, per schedule per responsible technical and business goals of company (e.g. out-of-the-box – OOTB configurations, customer business process mapping, and best practice advocacy).
• Provide technical leadership and support to pre-sales and implementation teams in designing and delivering Centric 8 Solutions focused on the Retail. Apparel & Footwear Industry and fast moving consumer goods (FMCG) and High-Fashion market.
• Manage deployment projects per Centric’s Agile deployment methodology, delivering customer solution model per out-of-the-box Centric 8 (PLM) use cases and configuration points and Centric’s Agile processes. Conduct customer business process analysis, information modeling, mapping to Centric 8 configurations and interface control definitions with related systems to be integrated, data and process conversion from legacy PDM systems, provide customer guidance on process-system alignment practices, desktop procedures, process-system validation and training and on-going customer care.
• Desirable: Specialist skills in system integration, IT tuning and optimization and installation in enterprise environments.
• Acquire and disseminate FMCG domain and system integration best practices and provide customer scenario details to guide product development, QA, Customer Support groups as needed.

Key Activities
 

• Coordinate and collaborate with customer implementation team and Centric teams to ensure a successful and referenceable delivery.
• Analyze customer business process requirements as a basis to propose Centric 8 (OOTB) Solutions.
• Consult, deploy, tune, configure, optimize and install Centric software stack within customer’s IT environment, with a focus on enterprise high availability and system integration dimensions.
• Produce models (i.e. UML models, Centric 8 configurations) to capture business process requirements for proposed solutions and configuration activities.
• Analyze requirements and design solutions to address customer business scenarios within the product scope, with best practice analysis
• Ensure clear understanding of customer’s technology requirements; provide support for Proposal and Project teams, provide technical leadership and vision to win and deliver large-scale, complex solutions.
• Map and document Domain Model (Data/Object Model) to meet customers’ requirements.
• Identify, delegate and execute project tasks including installing and configuring software, deployment training, data migration and deployment support.
• Mentor other consultants during the delivery of Centric Software based solutions.
• Provide input into future solution functionality, implementation methodology and configuration standards.
• Ensure that quality software engineering processes and Agile practices are followed.
• Travel is expected - either to customers or to team events.
• Adhere to the KPI decided by Centric PLM

Key Requirements

• Degree holder in a Computing related discipline such as Computer Science, Software Engineering, Information Systems, Information Technology, other Engineering disciplines etc. Or Degree in Business Systems
• Degree holder in Garment and Fashion related studies may be considered
• System modelling skills (preferably UML)
• Project Management certification desirable (not compulsory)
• Ability to communicate effectively with both technical and business audiences both verbally and in writing in English
• Years of experience: 5+ years
• Strong consulting background and customer-facing skills and experience with Project Management
• Domain knowledge in one or more below areas
  
  • Apparel, Footwear, Fashion, Retail, Manufacturing, Foot and Beverage, Beauty
• System Implementation and technology experience
  
  • Product life cycle (PLM)
  • Understanding the system implementation process
  • Experience in Agile deployment methodology desirable
  • Understanding of infrastructure and cloud computing platforms (e.g., AWS) and familiar with SaaS model
• Familiar with system modelling techniques (familiarity with UML an added advantage)
  
  • For use case analysis, solution mapping and design.
• Technical skills for software package configurations, such as:
  
  • Experience in pseudo-code/regular expression,
  • Experience in SQL (e.g., Oracle, SQL Server, PostgreSQL)
  • Experience in XML and JavaScript / Typescript and REST API an added advantage
• Technical aptitude and proven self-learning skills if some of the above skills are not present and desire to sharpen technical skill sets