Owns strategic account growth for assigned customers by identifying opportunities, providing product/technology solutions, coordinating trainings and seminars, and reporting program impacts. Acts as SME for products, tracks competitors and market trends, maintains supplier relationships, and collaborates with internal teams to meet sales targets.
Job Summary:
Identifies opportunities for business expansion in support of the customer sales strategy. Develops and maintains the business relationship by providing solutions for defined account(s) in a product line, to achieve the identified strategy and business financial objectives.
Principal Responsibilities:
- Subject Matter Expert (SME) for brand product, technology solutions and/or offerings for assigned customers.
- Responsible for the execution of the strategic customer growth plans and business relationships in assigned account(s) by providing value added solutions.
- Identifies and creates opportunity demand for products, coordinating the supporting seminars, training and resource awareness to assigned customers, and that drives growth plan success in the targeted accounts.
- Performs analysis and reports results of various program impact for identified customer(s) notifying the account manager of success, issues and future growth plan strategies.
- Maintains and drives trending knowledge of products, competitors, technology and customers in the assigned supplier product market.
- Identifies and maintains field supplier relationships.
- Other duties as assigned.
Job Level Specifications:
- Developing expertise of business, financials, products/services, the market, or account needs. Expanded knowledge of the industry, markets and sales processes; broadens sales capabilities. Further develops an understanding of the range of products/ services that the organization and its competitors sell and that assigned customers purchase.
- Works with moderately complex territory/ assigned accounts, products/services, sales or account management processes. May refer to policies, practices and precedents for guidance; determines best course of action to achieve results. Solves sales problems in straightforward situations; analyzes possible solutions using sales experience, judgment and precedent.
- Works independently within an assigned territory/account base with moderate sized accounts/opportunities. Has flexibility to set and negotiate terms within defined parameters; is beginning to plan own territory or account approach.
- Collaborates with internal team, managers and support functions. Has direct contact with clients.
- Impacts own sales quota and that of others; works within a defined territory or account list and to guidelines and policies.
Work Experience:
- Minimum experience required is typically 3+ years with bachelor's or equivalent.
Education and Certification(s):
- Bachelors degree or equivalent experience from which comparable knowledge and job skills can be obtained.
Distinguishing Characteristics:
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.
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