Business Development Representative

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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

About the Role
As an Outbound BDR on the MuleSoft team, you will be the first point of contact for prospective enterprise customers. You will identify, engage, and qualify new business opportunities by targeting technology and business leaders who can benefit from MuleSoft's integration and API-led connectivity platform. This is a hunter role — you'll own top-of-funnel pipeline generation through strategic outbound prospecting.

What You'll Do

• Build and execute multi-channel outbound sequences (email, phone, LinkedIn, video) targeting mid-market and enterprise accounts

• Research target accounts to understand their technology stack, integration pain points, and digital transformation initiatives

• Engage technical and business stakeholders — including architects, IT directors, and VPs of Engineering — with relevant, credible outreach

• Qualify prospects using a structured discovery framework (MEDDIC/BANT) and hand off sales-ready opportunities to Account Executives

• Partner closely with AEs and Sales leaders to align outreach with campaigns, product launches, and industry events

• Maintain accurate activity and pipeline data in Salesforce CRM

• Meet and exceed monthly quotas for qualified pipeline and meetings booked

What We're Looking For

• 3+ years of outbound sales or business development experience in a B2B technology environment

• Prior experience selling or prospecting for a technically complex product — such as integration platforms, middleware, API management, iPaaS, data platforms, cloud infrastructure, or enterprise software

• Demonstrated ability to understand technical concepts and translate them into business value for a non-technical audience

• Strong written and verbal communication skills with the ability to craft personalized, research-driven outreach

• Comfortable engaging senior technical buyers (architects, developers, IT leadership)

• Experience using CRM tools (Salesforce preferred) and sales engagement platforms (Outreach, Salesloft, or similar) Preferred

• Familiarity with integration, API, or connectivity concepts (REST/SOAP, ETL, ESB, data pipelines)

• Exposure to the Salesforce ecosystem or enterprise platforms like SAP, Workday, ServiceNow

• Experience in a high-growth SaaS or PaaS environment

• Bachelor's degree in Business, Computer Science, Engineering, or a related field (or equivalent experience)

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.