Business Insights Analyst

About the Role:

Grade Level (for internal use):

09

The Team:          

The Business Insights Analyst is part of the Customer, Analytics and Insights team and will work closely with internal team members and external stakeholders across S&P Market Intelligence (MI). S&P MI stakeholders primarily include Business Units (BU), Commercial/Sales, and Product teams. In this role, you will act as a subject matter expert for the organization on BU-specific new business, pricing and support recommendations regarding pricing models, strategy, optimization across our entire book of business (BoB), +30K customers, and $4.5B annual revenue.  

The Impact:  

The Business Insights Analyst will analyze complex data sets to help stakeholders manage their book of business and grow their market share by providing new business sales, competitive/optimized pricing, and retention management insights.  

What’s in it for you:  

This is a highly analytical role that requires the incumbent to consider data from multiple sources and develop complex new business/pricing models based on multiple inputs/variables (competitors, market, regional, industry, and customer-specific data). This individual will monitor KPI achievement and provide data integrity, analysis & reporting for key decision-making. 

Responsibilities:  

• Analyze and synthesize quantitative (sales and usage data) and qualitative data to develop compelling new business/pricing strategies 

• Partner with cross-functional stakeholders on the packaging and presentation of products to influence customers willingness to pay, drive cross-selling synergies and increase revenue opportunities 

• Develop and maintain reporting tools (performance dashboards) that allow stakeholders to analyze and make informed/actionable decisions 

• Develop single customer views by merging transactional data with usage and other customer-specific data points 

• Improve model performance and processes through new data infrastructure or analytical techniques 

• Evaluate KPIs (New Business, Pricing, Cancels) to track product performance and enable continuous improvements and monitor industry trends 

Basic Qualifications: 

• B.Eng. /BS degree in finance, mathematics, statistics, economics, or related field 

• Strong MS office skills (Excel, PowerPoint, Word) and Power BI 

• Experience working in a close-knit team environment and independently 

• Take initiative, detail oriented, organized, and can manage multiple tasks in parallel 

Preferred qualifications: 

• Minimum 1-2 years’ experience in market sizing and segmentation, ability to utilize quantitative and qualitative research methodologies to gather and analyze market data, trends, and competitive intelligence

• Ability to prepare detailed reports and presentations summarizing findings, insights, and recommendations for stakeholders and present strategic recommendations based on market insights to support decision-making and drive new business initiatives

• Proven ability to collaborate with cross-functional teams, including sales, marketing, and product development, to align market insights with business objectives and strategies.

• Experience in Python/R/SQL, familiarity with other IT tools like Snowflake  

About S&P Global Market Intelligence
At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction.
For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology–the right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence®, pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We’re constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:
 

Integrity, Discovery, Partnership

At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.
Our benefits include: 

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.

• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Inclusive Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and equal opportunity, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

20 - Professional (EEO-2 Job Categories-United States of America), SLSGRP202.1 - Middle Professional Tier I (EEO Job Group)