Business & Ops Specialist - Analyst - Travel & Expense

Job Description
The Chief Administrative Office is comprised of multiple global teams that support JPMorgan Chase's businesses in 60 countries e.g. Global Real Estate, Global Security, Global Amenity Services, Business Document Services, Transport, Travel, Business Resiliency and Global Supplier Services.
Job Summary
As an Analyst in Business & Ops Specialist team, you will be responsible to manage a variety of business administration & control responsibilities supporting Travel & Entertainment team within the Global Supplier Services (GSS) Sourcing & Procurement team.
Job responsibilities

• Develop subject matter expertise on firm wide Travel & Expense policy, SAP Concur Expense and Concur Detect functionality
• Evaluate T&E exceptions routed to the compliance queue and action appropriately within 24 hours, escalating exceptions to the management when appropriate
• Monitor payment rejections on SAP and ensure the unfinished transactions are cleared on time
• Collaborate with the process leads, SMEs in Warsaw & Manila to meet daily business responsibilities
• Maintain strong controls in close partnership with internal functions and in accordance with company policies and regulatory changes
• Recommend ways to improve process/procedures & to create greater efficiency, enhance quality and/or productivity
• Work with large data sets to pull trends and insights, and provide regular reporting to senior stakeholders

Required qualifications, capabilities, and skills

• Graduate in Finance, Accounting, Business Administration or equivalent
• Minimum 6 years of SME experience in Accounts Payable handling core components of Travel and Expense process including corporate card administration.
• Experience on SAP Concur and SAP R3 ERP
• Hands on experience in end to end GL activities, month end activities (ledger postings & reconciliations) would be required
• Strong analytical, data management and problem solving skills
• Excellent interpersonal and verbal/written communication skills
• Inclusive leadership skills with the ability to collaborate across different groups and regions

Preferred qualifications, capabilities, and skills

• Familiarity with SAP S4Hana & other ERP applications
• Hands on knowledge on corporate card administration (Amex, MasterCard, Visa, etc.)A
• Ability to create a vision and actionable roadmap with a focus on ongoing innovation

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.