Client Development Manager

Company Description

When you’re one of us, you get to run with the best. For decades, we’ve been helping marketers from the world’s top brands personalize experiences for millions of people with our cutting-edge technology, solutions and services. Epsilon’s best-in-class identity gives brands a clear, privacy-safe view of their customers, which they can use across our suite of digital media, messaging and loyalty solutions. We process 400+ billion consumer actions each day and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon India is now Great Place to Work-Certified™. Epsilon has also been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Positioned at the core of Publicis Groupe, Epsilon is a global company with more than 8,000 employees around the world. For more information, visit epsilon.com/apac or our LinkedIn page.

Job Description

About CJ Affiliate

Empowered with the world’s largest and most established affiliate marketing network, the CJ Affiliate India team connects global brands and publishers to achieve scalable growth. Passionate about driving sustainable outcomes, the team thrives on providing meaningful solutions to real needs. The power of Epsilon data, collaborative culture and commitment to innovation, make this team the perfect space to grow one’s career. Daring to think big and drive bigger results is a core value that constantly inspires and gives the competitive edge to this team of diverse individuals.

As a Client Development Manager, you are responsible for a portfolio of advertiser accounts. Client Development Managers provide expert advice, training and consultation on affiliate marketing best practices and strategies; as well as create content, tools, and thought leadership. Client Development Managers play a key role in renewing contracts, upselling relevant services, providing financial projections, and working with counterparts in other CJ functions to ensure client needs are met. The Client Development Manager is the trusted advisor to our advertisers and partners with them on how to best execute affiliate marketing strategy on the CJ Affiliate network. 

What will you enjoy in this role:

• Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results.
• Coach clients on how to best execute the strategies we provide.
• Maintain a strong relationship with the advertiser’s performance management team.

What you will do

• Define platform feature and capability enhancements as a product stakeholder on behalf of advertisers.
• Grow CJ client revenues and accurately forecast revenue growth, potential upside and risk, realizing upside and mitigating risk.
• Develop best practices, content, and tools to be used by clients and/or published in CJ’s Support Center, Blog, and other marketing collateral.

Qualifications

• Bachelor’s Degree
• 5–10 years of experience working in a marketing role-ideally digital performance marketing.
• Capability to develop thoughtful strategies to grow advertiser programs.
• Strong written and verbal communication and relationship skills.
• Ability to working cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives.
• Deliver high quality service and results to clients while delivering against CJ financial expectations.
• Proven leadership and coaching skills.
• Critical thinker and creative problem solver – you are able to influence/develop/negotiate account strategies that incorporate affiliate marketing best practices.
• Passion for innovation and technology.
• Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint.
• You are respectful to varying opinions and perspectives.

Additional Information

Epsilon is committed to promoting diversity, inclusion, and equal employment opportunities by using reasonable efforts to attract, recruit, engage and retain qualified individuals of all ethnicities and backgrounds, including, but not limited to, women, people of color, LGBTQ individuals, people with disabilities and any other underrepresented groups, traits or characteristics.

Publicis Groupe Commitment to Diversity & Equity Policy:

Publicis Groupe is deeply committed to diversity and inclusion in spirit and in action at every level of the organization. It reflects our core values and embodies our purpose of building a great company enabling human potential. We have a deep-rooted appreciation for how diversity of thought drives innovation, and we ground that value in a culture of collaboration and connected thinking.

• Diversity & inclusion are business imperatives on which Publicis Groupe will not negotiate. While fostering a work environment that is inclusive of all talent is a collective responsibility, it is leadership’s job to nurture the career aspirations and goals of all our talent. Promoting gender equality starts at the top and the Groupe will not tolerate anyone speaking for our organization who does not value the importance of inclusion. Publicis Groupe works very hard to champion diversity and will continue to insist that each agency’s leadership be champions of both diversity and inclusion.
• Our Core values “ VIVA LA DIFFERENC’E is based on the very aspect of celebrating differences 
• Our strategy focuses on bringing together teams with diverse perspectives, disciplines, and experiences, because diversity of thought best serves our clients and their customers who they aspire to impact

Equal Employment Commitment:

1. We provide equal opportunities to all our employees and to all eligible applicants for employment in our company. We do not unfairly discriminate on any ground, including race, caste, religion, color, ancestry, marital status, gender, sexual orientation, age, nationality, ethnic origin, disability or any other category protected by applicable law.
2. When recruiting, developing and promoting our employees, our decisions will be based solely on performance, merit, competence and potential.
3. We shall have fair, transparent and clear employee policies which promote diversity and equality, in accordance with applicable law and other provisions of this Code. These policies shall provide for clear terms of employment, training, development and performance management.