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Spaulding Ridge

Cloud Operations & Automation - Senior Associate

Posted 5 Days Ago
Be an Early Applicant
Bangalore, Bengaluru Urban, Karnataka
Senior level
Bangalore, Bengaluru Urban, Karnataka
Senior level
As a Senior Associate in Cloud Operations & Automation, you'll implement and refine IT processes, focus on security and device management tools, enhance cloud infrastructure, and ensure compliance with information security policies. You'll also collaborate with teams, support incident handling, and participate in technology selection and vendor management.
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Spaulding Ridge is an advisory and IT implementation firm. We help global organizations get financial clarity into the complex, daily sales, and operational decisions that impact profitable revenue generations, efficient operational performance, and reliable financial management.

At Spaulding Ridge, we believe all business is personal. Core to our values is our relationships with our clients, our business partners, our team, and the global community. Our employees dedicate their time to helping our clients transform their business, from strategy through implementation and business transformation. 

Essential Duties and Responsibilities:

You will perform various duties such as implementing new processes, refining processes and system configurations.

  • Support core security and device management tools, including email security, web security and endpoint software and configuration delivery, which encompasses Microsoft 365 & Intune, Zscaler & Proofpoint
  • Collaborate with corporate teams and end users to inform solution design.
  • Implement, maintain and improve the company's IT security protocols.
  • Maintain and improve the company's cloud infrastructure.
  • Vendor technology selection including requirements definition up to presentation of recommendations to senior leadership.
  • When assigned, act as "incident handler" in security incidents investigations and assessments, collecting evidence, mitigating impacts, implementing controls, conducting assessments and assisting in recoveries and restorations.
  • Comply with all applicable Information Security Management System (ISMS) policies, procedures, and guidelines established by the organization, fulfilling the specific information security roles and responsibilities as defined in such policies and procedures

Education and Work Experience Requirements:

  • Bachelor's degree in information systems, computer science, or a hard science preferred.
  • Outstanding analytical and problem-solving skills, as well as communication and people skills.
  • Proficient with the English language, both written and verbal.
  • 5-7 years of working experience in cloud operations and security tool management:
  • General IT – more than 5 years of experience with enterprise device and user management
  • Security Tools – more than 3 years of experience with enterprise security tools including EDR/MDR, email security and web security
  • Networking – more than 3 years of experience with networking and working knowledge of networking principles

Modern Desktop – more than 5 years of experience with supporting a Windows workstation fleet

Spaulding Ridge’s Diversity, Equity & Inclusion (DEI) Commitment

When we engage the expertise, insights, and creativity of people from all walks of life, we become a better organization, we deliver superior services to clients, and we transform our communities and world for the better.

At Spaulding Ridge, we believe our team should reflect the rich diversity of society and we take seriously the responsibility to cultivate a workplace where every bandmate feels accepted, respected, and valued for who they are. We do this by creating a culture of trust and belonging, through practices and policies that support DEI, and through our employee led Employee Resource Groups (ERGs): CRE (Cultural Race and Ethnicity), Women Elevate, PROUD and Mental Wellness Alliance.

The company is committed to offering Equal Employment Opportunity and to providing reasonable accommodation to applicants with physical and/or mental disabilities. If you are interested in applying for employment with Spaulding Ridge and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our VP of Human Resources, Cara Halladay ([email protected]). Requests for reasonable accommodation will be considered on a case-by-case basis.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.

Top Skills

Intune
Microsoft 365

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