Cloud Operations Engineer

Cloud Operations Engineer

Join Mimecast's Global Cloud Platform team as a talented Cloud Operations Engineer! You will be part of a team of talented engineers, responsible for the reliability of Mimecast’s Hybrid Cloud infrastructure that protects billions of emails each day. This is a great opportunity to get involved with a variety of interesting technologies that are mission critical to the business.

What You'll Do:

• Sustain the resiliency of the platform by diligently performing infrastructure maintenance, ensuring optimal performance, security, and availability.
• Improve and maintain containerization platforms including Kubernetes and AWS EKS, guaranteeing stable platform for the operation of Mimecast’s microservices.
• Build reusable Infrastructure-as-code (IaC) and automation to drive infrastructure provisioning and deployment standards across teams.
• Proactively identify and resolve infrastructure issues encompassing Linux and Kubernetes systems in a Hybrid Cloud environment, providing swift restoration to operational status, and minimizing down-time.
• Enhance the security posture of the environment by maintaining robust infrastructure and platform configurations aligned with the latest cyber security standards.
• Engage collaboratively with the team to refine operational processes, and documentation.
• Manage and maintain Observability tools such as Graphite, Prometheus, Grafana, Elastic, Nagios and LogScale.
• Provide an outstanding support experience for Mimecast’s internal Engineering teams by meeting Product and Engineering requirements for Mimecast’s Cloud Platform.

What You'll Bring:

• Experience in a relevant technical role such as Platform Engineer, Cloud Operations, Sys Admin, or Site Reliability Engineer (SRE).
• Experience with Kubernetes (k8s) and containerization in Production environments.
• Excellent proficiency with maintaining and troubleshooting Linux Operating Systems and distributed systems at scale.
• Foundational knowledge of core infrastructure services, such as DNS, Identity Management, load balancers, web servers, etc.
• Hands-on experience with IaC such as Terraform/Cloud Formation and configuration management tools such as Puppet.
• Proficiency with at least one programming or scripting language.
• A proactive attitude and a willingness to take on new challenges and deliver results.
• Outstanding communication and social skills, with an ability to connect with others to problem-solve, explain resolution etc.
• A relevant degree and/or equivalent qualifications, e.g., CKA, RHCSA, LPIC, AWS SysOps.

We would love to hear from you if you are a talented engineer who is passionate about building and maintaining cloud infrastructure in Hybrid Cloud environments. Join us in our mission to shape the future of Mimecast and contribute to our exciting journey.

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DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.