CMO Sr. Communications & Change Lead

Duties and Responsibilities:
List the core tasks and responsibilities associated with the role.

Change Management Strategy:

• Develop and implement comprehensive change management strategies that align with organizational goals.
• Assess the impact of change initiatives and develop plans to mitigate risks and manage resistance.
• Collaborate with senior leadership to integrate change management activities into project plans.

Strategic Communication Planning: 

• Develop and implement comprehensive communication strategies that support the organization’s objectives and enhance our brand.
• Collaborate with the Change Leads to identify communication needs and tailor messages for various audiences.

Content Creation and Management: 

• Create high-quality communication materials, including presentations, newsletters, emails, and video content.
• Ensure consistency and alignment of messaging across all communication channels.

Stakeholder Engagement

• Identify and engage key stakeholders to gain buy-in and support for change initiatives.
• Facilitate stakeholder meetings and workshops to gather input, provide updates, and address concerns.
• Serve as a liaison between stakeholders and project teams to ensure alignment and transparency.

Change Readiness and Adoption:

• Design and deliver communication strategies that promote change readiness and drive adoption of new processes, systems, and behaviors.
• Develop and execute plans to manage resistance and foster a positive perception of change initiatives.

Monitoring and Evaluation:

• Establish metrics and feedback mechanisms to measure the effectiveness of change and communication efforts.
• Conduct surveys, focus groups, and other assessments to evaluate the impact of change initiatives.
• Use data-driven insights to refine and improve change management and communication strategies.

Minimum Education and Experience Required:
State the minimum level of education and professional experience required to be qualified for the role.

• Bachelor’s degree in communications, Public Relations, Business Administration, or a related field (master’s degree preferred).
• 8-10 years of experience in communications, with significant experience in change management.
• Proven experience in leading communication strategies for large-scale change initiatives.
• Exceptional written and verbal communication skills, with the ability to convey complex information clearly and persuasively.
• Experience with digital communication tools and platforms.

Preferred Qualifications:
List any preferred qualifications that could benefit the role but are not essential.

• Strong project management skills, with a track record of delivering projects on time and within budget.
• Proficiency in communication tools and platforms, including social media, intranets, and content management systems.
• Ability to think strategically and drive innovative solutions in a dynamic environment.
• Strong interpersonal skills, with the ability to build relationships and influence at all levels of the organization.

Skills and Competencies:
Outline the skills and competencies required for the role. This can include soft skills and technical skills.

• Change Management Expertise - Good understanding of ADKAR or similar change management model.
• Strategic Thinking (PROSCI Certification preferred).
• Leadership and Influence
• Project Management
• Stakeholder Management
• Adaptability and Resilience
• Problem-Solving
• Innovation and Creativity

Working Conditions:
Describe the environment in which the employee will work, including any physical requirements or travel expectations.

• This role is a hybrid role, allowing for a flexible working environment.
• You will work with global stakeholders, requiring the ability to manage communications across different time zones and cultural contexts.
• Collaboration will primarily occur through virtual platforms, so proficiency with remote communication tools is essential.

Labcorp is proud to be an Equal Opportunity Employer:

As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic.

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