DevRev
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
Role Summary:
In this role, you will work within the platforms team as a product manager focused on Enterprise and Compliance and be responsible for delivering features for the enterprise customers, and ensuring product compliance with the industry standards. You will participate in developing the strategy and vision for the team, and you will develop and maintain product roadmaps and features. This role would involve a lot of cross functional collaboration — working closely with the engineering, design,legal and executive teams to align business goals and requirements. .
Key Responsibilities:
Enterprise and Customization Platform:
- Gather and prioritize requirements from customers and internal stakeholders to enhance platform customization capabilities
- Own the roadmap and execution for the core customization platform focussed towards delivering on enterprise growth goals and drive the enterprise roadmap
- Collaborate with cross-functional teams to ensure timely and successful delivery of enterprise initiatives.
Compliance Roadmap Ownership:
- Identify and develop the compliance roadmap, ensuring adherence to GDPR, data residency, SOC 2, and other relevant standards.
- Work with legal, security, and engineering teams to implement and maintain compliance measures.
Infrastructure Team Enablement:
- Work closely with the Infra team to ensure alignment with business goals and requirements.
- Oversee the handling of enterprise-grade data and privacy policies, ensuring they meet the highest standards.
Qualifications:
- Bachelor’s degree in Business, Computer Science, or a related field.
- 5+ years of experience in technical product management, preferably within enterprise software and/or SaaS domains.
- Strong understanding of compliance standards such as GDPR, SOC 2, and data residency requirements.
- Proven track record of successfully managing and delivering complex product roadmaps.
- Excellent communication and leadership skills, with the ability to influence and collaborate with cross-functional teams.
- Strong analytical and problem-solving abilities.
Culture
The foundation of DevRev is its culture -- our commitment to those who are hungry, humble, honest, and who act with heart. Our vision is to help build the earth’s most customer-centric companies. Our mission is to leverage design, data engineering, and machine intelligence to empower engineers to embrace their customers.
That is DevRev!
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
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