Control Manager - Ops Risk

Job Description
As a Control Management Associate, you'll be responsible for ensuring the line of business has a sustainable and disciplined end-to-end control environment, identifying and escalating issues with a sense of urgency, and partnering with the business to ensure issues are remediated in a timely manner. The team assists in top-down risk analysis, real-time control issue detection, escalation, root cause analysis, and remediation.
Role Responsibilities:

• Assess end to end business processes to identify significant gaps and determine issue root causes.
• Partners with business units to perform control evaluations, monitoring and testing efforts within Compliance and Operation Risk Framework to identify control gaps as well as opportunities for effectiveness and efficiency improvements. These assessments will include coverage for other regulatory programs.
• Critical thinking skills to apply substantive testing techniques to thoroughly evaluate the effectiveness of high-risk business processes.
• Assess and monitor risks, ensuring compliance with firm standards, regulatory requirements, and industry best practices.
• Collaborate with cross-functional teams and stakeholders to support control design and effectiveness.
• Contribute to the development and/or enhancement of business control environment through recommended control and other updates to the Compliance and Operational Risk structure
• Develop and execute robust control test scripts designed to identify control weaknesses, determine root causes, and recommend solutions
• Document test steps and results in comprehensive and organized manner to sufficiently support and justify testing conclusions
• Participate in meetings with business owners at various levels of management, deliver testing results and support sustainable control enhancements; recognize opportunities to strengthen controls and improve operational efficiency.

Qualifications:

• Bachelor's degree, or equivalent job experience
• 8+ years of experience or equivalent expertise in Global Financial Crimes risk management, assessment, control evaluations, or a related field with a strong understanding of industry standards
• Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and communicate effectively with senior stakeholders.
• Proficient knowledge of risk management frameworks, regulations, and industry best practices
• Have an ability to effectively develop and communicate recommendations based on regulatory guidance and standards.
• Strong and progressive Auditing, 2 nd Line of Defense Testing or Control Testing experience with current knowledge and understanding of Control testing methodology
• Ability to understand and interpret legal and regulatory requirements
• Experience developing test scripts, audit programs, or testing templates
• Proven analytical thinker with ability to identify, analyze and solve problems in a thoughtful manner, with diplomacy and professionalism
• Strong Microsoft Office skills required
• Working hours - 1-10pm

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.