Control Manager Program Executive Reporting

Job Description
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Job Summary:
As a Control Manager- Program_BCC_Executive Reporting within our Consumer & Community Banking division, you will have the chance to work across various Lines of Business and functional areas. You will be an integral part of a dynamic team that aids Consumer & Community Banking in serving millions of consumers and small businesses. This role provides the potential for career advancement and skill enhancement in a market-leading company. We are seeking team members who are enthusiastic about becoming a subject matter expert and performing at a high level in a fast-paced and challenging environment while maintaining precision and adherence to guidelines.
Job Responsibilities:
- Preparing and compile meeting materials for executive level meetings with a focus on both aesthetic guidelines as well as accuracy, timeliness and understandability of included information
- Engaging business partners to identify reporting requirements for the Committee
- Coordinating, and/or participate in, reporting-related review meetings and development forums
- Ensuring meeting minutes and follow-ups are socialized with stakeholders, legal, compliance, and committee members
- Promoting continuous process improvements and efficiencies
- Conducting on-going collaboration with legal and business stakeholders
- Performing ongoing analysis of program-related data and develop ad-hoc reports as requested
- Developing and/or maintain procedures for reporting, analysis and other related deliverables
- Participating in project/program activities involving data preparation, document creation and oral presentation of analytical results.
Required qualifications, capabilities and skills:

• Excellent organizational skills; able to manage and prioritize assigned tasks across several groups and team leads
• Experience leading and implementing program requirements
• Experience using various Business Intelligence tools
• Strong problem solving and analytical skills
• Strong meeting and program facilitation skills to roll out and gather requirements across multiple group and organizational levels
• Ability to understand both strategic and tactical direction and extrapolate functional process flows and business requirements
• Strong multi-tasking skills are critical
• Strong oral and written communication skills
• Background creating training or procedure documentation
• Lead Participate in project/program activities involving data preparation, document creation and oral presentation of analytical results
• Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.

Preferred qualifications, capabilities and skills:

• Bachelor's degree or equivalent experience required.
• 4+ years of financial service experience in controls, audit, quality assurance, risk management, or compliance preferred.
• Knowledge of control and risk management concepts with knowledge of CORE system.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
• Artificial Intelligence or Machine Learning experience.
• Maintain flexibility and be able to adapt to a consistently changing business environment.
• Large Language Model experience and continued educational learning for practical implementation.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.