Control Manager - Programs - Associate

Job Description
As a Control Manager - Programs - Associate within the Business Risk team at JPMorgan Chase & Co., you will be the first line of defense, preventing, detecting, and monitoring operational, regulatory, and reputational risks. You will play a key role in supporting operational excellence and promoting strategic priorities to future-proof our business. You will be part of an agile, future-focused, and collaborative team, where you will have the opportunity to assess operational strengths and vulnerabilities, design enhancements to our business platform, develop advanced technology solutions, and proactively identify and respond to high-profile issues or emerging risks. You will be empowered to add value and make an impact from day one, in a stimulating and rewarding environment that embraces teamwork and innovation.
Job Responsibilities:

• Monitor compliance of policies and procedures relative to operational and regulatory risk exposure
• Evaluate and perform an end-to-end analysis of the WLS / CB program's risk and control environment to
  • Assess the environment,
  • identify significant gaps and weaknesses in the control environment,
  • Build and implement the risk management strategies for the gaps & weaknesses identified.
• Design and implement controls that are designed effectively and operate efficiently.
  • Build a system of smart/ automated preventive controls to proactively manage risk.
  • Implement change management protocols that addresses change, program and operational risk.
• Build/ Establish Key Risk Indicator framework to ensure appropriateness of Metrics and KPIs
• Perform reviews and deep dives into
  • Emerging risk areas and
  • Transitions and Migrations to provide holistic and meaningful solutions for risk mitigation & process improvement
• Development and document Control & Operational Risk Evaluation mapping through participation in end-to-end process walkthroughs and deep dives with program/project managers
• Drive in building a proactive Risk culture and conduct training and awareness around risk management and mitigation (transaction life cycle, risk reporting, SOX, etc.)
• Establish and reinforce control governance and reporting
• Liaise effectively with stakeholders, internal and external auditors, 2LOD, Corporate Centre controls and regulators & drive conversations related to issues and MRAs identified.

Required qualifications, skills and capabilities:

• Knowledge of investment banking products including Loans is preferred
• Bachelor's Degree with a minimum 8+ years relevant Banking and Financial Services experience
• Risk Certifications such as ORM/ PRM/ APRM/ CIA/ CRISC/ CORM will be preferred
• Lean/ Six Sigma knowledge and experience will be an added advantage
• Experience end to end risk management life cycle including:
  • Knowledge of Risk Management Tools
  • Designing and implementing controls across multiple teams and locations
  • Performing risk assessments
  • Issue management and Issue validation
  • Risk Reporting and Dashboarding

About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Commercial Banking is focused on helping our clients succeed and making a positive difference in our communities. We provide credit and financing, treasury and payment services, international banking and real estate services to clients including corporations, municipalities, institutions, real estate investors and owners, and nonprofit organizations.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.