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2COMS Consulting Pvt. Ltd.

Customer Support Executive- (Telugu and Hindi) -Bangalore

Posted 4 Days Ago
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In-Office
Bengaluru North, Yelahanka, Bengaluru Urban, Karnataka, IND
Entry level
In-Office
Bengaluru North, Yelahanka, Bengaluru Urban, Karnataka, IND
Entry level
Handle customer queries, resolve issues, maintain customer satisfaction, document daily interactions, and provide professional support in Telugu and Hindi. The role is full-time and office-based in Bangalore, with a structured day shift and Sunday off. Fresh graduates and experienced candidates may apply.
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Job Description

Title: Customer Support Executive

Location: Bangalore (On-site, office-based role)

Job Type: Full-time

Industry: Customer Support / BPO / Service Industry

Reporting To: Customer Support Manager / Team Lead

Summary:

We are hiring a Customer Support Executive for one of our leading clients in Bangalore. The role involves handling customer queries, providing solutions, and ensuring a high level of customer satisfaction. The ideal candidate should have strong communication and problem-solving skills, be fluent in Telugu and Hindi, and be comfortable working from the office in a structured day-shift environment. Freshers and experienced candidates are welcome to apply.

Responsibilities:
  • Handle incoming customer queries and provide timely, accurate solutions.

  • Demonstrate strong problem-solving skills to resolve customer issues effectively.

  • Maintain a professional and courteous communication style in Telugu and Hindi.

  • Adhere to office protocols and work full-time from the assigned location.

  • Maintain daily logs and updates as per company guidelines.

  • Ensure customer satisfaction and provide support that encourages repeat engagement.

Requirements / Qualifications:
  • Graduate (any discipline).

  • Strong communication skills in Telugu and Hindi.

  • Good problem-solving and analytical abilities.

  • Willingness to work from the office full-time.

  • Freshers or candidates with prior customer support experience can apply.

  • Ability to work in a structured day-shift environment.

Benefits:
  • Salary: ₹17,000 Net Take Home (NTH) + ₹8,000 Variable Pay

  • Day shift work

  • Sunday off

  • Opportunity to gain experience in customer support for a leading client

Other Pointers regarding this job:
  • Work Location: Bangalore (On-site, office-based role)

  • Age Criteria: As per company norms

  • Gender: Both Male & Female can apply

  • Eligibility: Freshers or experienced candidates with customer support skills

  • Qualification: Graduate (any discipline)

  • Travel Requirement: Not applicable

  • Work Details: Full-time, office-based, day shift with Sunday off

  • Communication Skills: Must be fluent in Telugu & Hindi with strong customer interaction skills



Benefits
Work from home until the situation is better

2COMS Consulting Pvt. Ltd. Bengaluru, Karnataka, IND Office

Bengaluru, India

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