Who We Are
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
The Role
Kyndryl’s Security & Resiliency is one of our most critical practices, ensuring enterprises, regardless of their size and complexity, remain secure, available, reliable, and resilient. We take Cybersecurity seriously. We're not just invested; we're committed. We're not just protecting data; we're empowering. Kyndryl is committed to making the world safer, not only by investing in state-of-the-art services and technologies but also by empowering underserved communities with essential cyber skills.
When you walk through our doors, you're not only joining a team but you're also becoming part of a legacy. Welcome to Kyndryl, where Cybersecurity isn't just a job – it’s a passion; a commitment to designing, running, and managing the most modern and reliable technology infrastructure that the world depends on every day.
Are you ready to take on the cyber threats of tomorrow? As a Cybersecurity Engineer working alongside our Cybersecurity Architecture team, you'll be on the front line of protecting computer systems and networks from the ever-evolving landscape of hacking, viruses, and malicious attacks. Through the implementation, deployment, and maintenance of security solutions you’ll ensure the utmost confidentiality, integrity, and availability of data. We're not looking for ordinary; we need individuals with deep expertise in specific technologies, a flair for automation, and a passion for developing innovative use cases.
This role isn’t just protecting data – it’s a vital operation for facilitating trust with our customers. With your technical expertise in cybersecurity and infrastructure, covering everything from networks and servers to systems and hardware devices, you'll lead the charge in deploying high-tech solutions that not only meet compliance with regulations and industry standards but also exceed expectations.
As a Cybersecurity Engineer you'll oversee incident response, vulnerability management, and cyber threat hunting. You'll execute security solutions applying cutting-edge technologies like firewalls, intrusion detection and prevention systems, antivirus software, and vulnerability scanners. You will be instrumental in not only addressing threats but also proactively recommending system tuning, identifying new use cases, and providing additional insight from customer and industry data to continually enhance the value of our services.
Key Responsibilities
- Monitoring & Incident Handling
- Monitor Palo Alto NGFW and Prisma Access dashboards for alerts and connectivity issues.
- Respond to Level 1 tickets for VPN, GlobalProtect, and Prisma Access connectivity problems.
- Perform initial troubleshooting and escalate complex issues to L2/L3 teams.
- Basic Configuration & Maintenance
- Assist in basic policy changes and rule reviews under supervision.
- Support Prisma Access onboarding for new users and devices.
- Maintain logs, backups, and documentation for firewall and Prisma Access configurations.
- Reporting & Documentation
- Prepare daily health check reports for NGFW and Prisma Access.
- Document troubleshooting steps and resolutions for knowledge base.
- Customer Support
- Provide technical assistance via ticketing system, email, or phone.
- Ensure timely resolution of incidents within SLA.
If you're ready to take on a role where every line of code and every solution you implement could be the difference between security and vulnerability, then Kyndryl is the place for you. Your expertise is not just welcome here – it’s celebrated and valued. Join us as a Cybersecurity Engineer, and together we’ll fortify our cyber defenses making the world a safer place in the digital age.
Your Future at Kyndryl
When you join Kyndryl, you're not just joining a company – you're entering a space of opportunities. Our partnerships with industry alliances and vendors mean you'll have access to skilling and certification programs needed to excel in Security & Resiliency, while simultaneously supporting your personal growth. Whether you envision your career path as a technical leader within cybersecurity or transition into other technical, consulting, or go-to-market roles – we’re invested in your journey.
Who You Are
You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.
Required Skills and Experience
- 2-5 years of experience in engineering/deploying network security technologies (SASE solutions) e.g., Palo Alto Prisma Access, Zscaler etc.
- PCNSA (Palo Alto Networks Certified Network Security Administrator)
- Demonstrated experience with managing and maintaining current system security measures as well as implementing new systems
- Deep understanding of Palo Alto NGFW and Prisma Access architecture.
- Familiarity with VPN technologies (Global Protect), SSL/TLS, and IPSec.
- Knowledge of networking fundamentals (TCP/IP, DNS, routing basics).
- Experience with cloud security, cyber resiliency/incident management, Zero Trust, network/EDGE security, and emerging technologies such as IoT and AI
- Expertise in network, host, and cloud-based security, attack techniques, analysis, and investigation
- Deep understanding of the current cyber threat landscape, the different tactics commonly used by adversaries and how you would investigate, contain and recover against their attacks
Preferred Skills and Experience
- Bachelor’s degree in computer science, Cybersecurity, Information Technology, or other related fields
- Preferred Certifications in Cyber Security: Prisma Access training or certification is an added advantage
- Experience in security monitoring and in advanced analytics (UEBA)
- Strong communication and documentation skills.
- Ability to work in shifts and handle multiple tasks.
Being You
Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.
What You Can Expect
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
Get Referred!
If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.
