Job Description
Become an integral part of our Data Scientist team! Each day will be unique - bring a positive attitude, entrepreneurial spirit and get ready to roll up your sleeves. This position is an essential part of the team and will have exposure to several aspects of running a banking office.
Job Summary:
As a Data Scientist at JPMorgan Chase within the Consumer & Community Banking- Data and Analytics, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm's business objectives.
Job Responsibilities
- Searching for collections of behaviors and events that individually are innocuous but collectively indicate a likely next action in order to enable timely, relevant outreach
- Analyzing drivers of advisor performance to understand the relative impact of opportunity, behaviors, and effectiveness on acquisition and deepening outcomes
- Predicting a segment's unique financial needs within the first 3 months on book to improve engagement and deepening with new clients
- Overlaying customer and channel behaviors across our local markets and branch footprint to determine how to optimize in-person and remote staffing
- Providing expertise as to how data visualization, algorithms, machine learning, and text analytics/NLP can be leveraged to optimize sales performance
- Creating self-serve tools to access real-time information
- Identifying potential attrition events and determining how early the prediction needs to be made for any counteraction to be effective
Required qualifications, capabilities, and skills:
- Bachelor's / Master's Degree in Mathematics, Statistics, Economics, Engineering, Computer Science, Data or Information Science, or related quantitative analytic field with minimum of 3 of data science / Quant analytics experience
- Expertise in SAS / Python programming to develop advanced analytical techniques
- Experience in wrangling large, complex datasets, strong database skills and ability to write, optimize and tune complex SQL scripts
- Experience in solving business problems through fact-based and scientific analytics, like to focus on solving problems
- Ability to think both independently and collaboratively to implement creative solutions that solve business problems, being diligent in the detail while maintaining focus on broader purpose and business objectives
- Recognize the stories in the data and tell them in ways that illuminate which customers are likely to do what next
- Comfortable summarizing key information and presenting recommendations to multiple stakeholders to influence senior management
Preferred qualifications, capabilities, and skills:
- Familiarity in an insights function at a financial services firm, consulting firm, or a marketing agency
- Experience in a workforce analytics, sales performance analytics, or sales science organization
- Expertise of big data disciplines, Agile (scrum) methodologies, and new technologies
About Us
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
JPMorganChase Bengaluru, Karnataka, IND Office
Devarabeesanahalli, Bellandur, Outer Ring Road, Bengaluru, Karnataka, India, 560103
