Company Description
About Grab and our workplace
Grab is Southeast Asia's leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.
Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.
Job Description
Get to know the team
Grab Geo team is an established team with strong start-up spirit, responsible for mapping, routing, navigation, POI (point-of-interest), travel time estimation and tech inventions on IoT etc. The Analytics team is one of the functions in Geo, who's mission is to advance product innovation with data analytics and experimentation best practices. If you are keen to solve complex problems such as how to improve the accuracy of time estimation, how to provide the most optimal route to travel, what is the best way to navigate, or participating in making a good map to serve South East Asia, here is your playground!
Get to know the role
You will be working on various Geo related problems and provide critical insights to guide the products to success. This requires working closely with various teams within Grab (Product, Data, Engineering, Operations, etc.) to understand the data requirements, identify and track key metrics, and provide data-driven insights that are tailored and relevant to evolving needs. We are looking for an innovative soul to help take the analytics in the Grab Geo team to the next level!
The Day-to-Day Activities
- Generate data-driven hypotheses to solve key Product/Business problems
- Use data to identify trends, spot anomalies and deep dive into their root causes
- Partner closely with the broader product and engineering team to design and analyze experiments that drive key product decisions, deep dive into existing data to recommend new product ideas to solve for the most impactful customer problems
- Design and own frontend and backend data specs for new products, while collaborating with engineering teams to ensure accurate and timely data collection, consolidate data from multiple sources to create integrated and scalable views that can be used to drive decision making
- Provide catered analysis for specific products and operations, define critical business metrics and track them rigorously, and provide regular recommendations to achieve continuous improvements
- Work closely with stakeholders to understand their needs/ pain points to scope up their problems and enhance internal processes through automation and improve productivity
Qualifications
The Must-Have:
- 1-2 year of experience in data analytics related roles analyzing large data sets and informing company strategy (map-making, ride-hiding, or delivery related industry experience is a plus)
- Strong statistical knowledge, meticulous attitude towards data, and proficient in running experiments
- Strong data visualization skills. Experience in creating dashboard reporting in Tableau, PowerBI or a similar visualization tool
- Strong SQL skills and experience in scripting languages such as Python or R
- Experience in building & maintaining data pipelines to serve data needs of different projects
- Problem solver: ability to evaluate and design creative solutions for various tasks in a timely manner
- Effective communicator: able to effectively communicate the analytical findings and convey clear messages
- Self-Starter. Ability to work independently and drive own projects.
Additional Information
Benefits at Grab:
We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:
- Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
- Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
- Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
- Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
- Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
- Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.
We've got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.
What we stand for at Grab:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.
We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It's not a box-ticking exercise; it's who we are.
