DevRel Engineer - Documentation

SigNoz is an open-source observability platform that helps developers monitor, trace, and debug their applications fast. Today we serve users in 30+ countries, have 23k+ GitHub stars, a 7,000-member Slack community, and 180+ OSS contributors—all while operating as a fully remote, globally distributed team. We’re YC-backed and supported by leading Bay-Area VCs.

• Own SigNoz documentation. Set the structure, tone, and information architecture; keep it accurate as the product evolves.
  

• Deep-dive into code & config. Reproduce user setups, debug issues, and translate findings into clear docs and examples.
  

• Create onboarding flows & tutorials. Write step-by-step guides, sample apps, and troubleshooting playbooks that turn first-time users into power users.
  

• Partner with Engineering & Product. Review PRs for doc impact, champion doc-first thinking, and surface user feedback.
  

• Engage with the community. Answer questions in Slack/GitHub, identify doc gaps, and turn common pitfalls into solutions pages.

• Have 2+ years in an SRE, DevOps, Platform, or similar technical role.
  

• Can read and debug at least one of Go, Python, or JavaScript (we use all three).
  

• Learn new tools quickly and love untangling complex distributed-system problems.
  

• Write crisp, developer-friendly prose and enjoy explaining why as much as how.
  

• Are customer-obsessed—delighting users and removing adoption blockers motivates you.
  

• Experience maintaining docs for an OSS project or SaaS product.
  

• Familiarity with OpenTelemetry, ClickHouse, or Kubernetes.
  

• Previous contributions to technical blogs, conference talks, or tutorials.

• Candidates fresh out of college without hands-on ops / dev experience.
  

• Writers who prefer purely editorial work without diving into terminals, repos, and PRs.

• New users can instrument an app, send data to SigNoz, and run their first trace in <15 minutes—guided by your docs.
  

• Support and community questions drop as self-service answers go live.
  

• Release cycles include clear, timely doc updates because you’re embedded in the dev workflow.